Night Auditor/Guest Services

Newly renovated Arabella Hotel Sedona is looking for relief Night Audit/ Front Desk Agent.

Full benefits package:

Health, vision, dental insurance.

Life insurance.

Paid time off, paid sick time.

Join a fun and positive work environment. We are searching for positive personality with great problem solving skills.The Guest Service Representative is responsible for promoting an atmosphere that ensures pro-active, friendly and efficient services for our Guests.

The job duties include:

Providing a warm welcome.

Making the visit memorable.

Acting as an Ambassador to Guests.

Communicate with a Smile.

Demonstrate teamwork.

Excellent Interpersonal skills: ability to engage guests and other employees.

Responsible for the safety of Guests, employees and facilities.

Complete end of day reporting requirements and distribute reports to Department managers as appropriate.

Proactively handle the requests and transactions of the Guests.

Proactively do whatever necessary, in accordance with Company policies and procedures, to ensure Guest Satisfaction.

Knowledgeable about your Property’s layout, facilities and services and the local area, including attractions and amenities so that you can answer questions from Guests.

Enjoy selling/ marketing the hotel in person and on the phone.

Excellent verbal communication skills.

CORE COMPETENCIES: Energetic, Must have a sense of urgency, Honest, ethical, Extrovert, friendly, Problem Solve; able to “think on your feet”.

Hotel Experience preferred, but not required. We will train so that you are successful.

Job Type: Full-time

Salary: $12.00 to $15.00 /hour

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

COVID-19 considerations:
Must wear a mask and gloves at all times.

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• Open to applicants who do not have a high school diploma/GED

Company's website:

• www.arabellahotelsedona.com

Company's Facebook page:

• https://www.facebook.com/teamarabellasedona

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No