Mortgage QA Specialist I

Overview: PennyMac is engaged in lending across retail, broker and correspondent channels. This role will sample and test mortgage loans across multiple business channels ensuring adherence to internal policies/procedures, GSE’s and regulatory requirements. Proactively report error trends and changes within test results to management. Support ongoing process and quality improvement efforts.Job Description:

• Performs multiple compliance reviews with varying degrees of difficulty as needed
• Assists in the management of 3rd party reviews as applicable
• Accurately record and document results
• Assists with policy & procedure updates
• Identify areas of opportunity based on trends identified within test results
• Communicate test results to management
• Maintain industry knowledge by completing ongoing internal training within allotted time frame
• Develops and monitors finding reports, recommends remediation as appropriate
• Identifies operational risks within the tested process and works to implement improvements
• Assist with test script updates
• Maintain knowledge of Policies and Procedures within tested Line of Business
• Cross train as needed
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Ideal Candidate will have the following::

• Proven track record at delivering timely and accurate information in a fast-paced environment
• Familiar with investor guidelines (FNMA, FHLMC, FHA, VA, etc.)
• Familiar with regulatory requirements (ECOA, SAFE, FDPA, RESPA, TRID, etc.)
• Problem solver with mathematical skills and sound judgment
• Financial Services and mortgage industry experience preferred
• Team player with the ability to meet goals and deadlines
• Ability to work independently with a strong attention to detail
• Assist with development and management of Policies & Procedures
• Must be highly proficient in Excel and Word
• 2 Year college degree (Associate) or equivalent work experience