Mortgage Administrative Assistant, Mortgage Loan Operations Department, South Bend, IN

POSITION SUMMARY
Provides support to management to contribute to the overall efficient operation of the retail mortgage loan department.

ESSENTIAL REQUIREMENT
Retail Mortgage Loan Operations Group Administrative Responsibilities:

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  Checks in and follows up on closing packages to confirm they are returned in a timely manner.
• Examines closing package documentation for accuracy, completeness and properly executed signatures.
• Follows-up on documents required by investors.
• Prepares assignments, maintains filing and delivery of final documents to custodians and completes final certification of pools.
• Meets all deadlines on secondary market loans needing final certification as well as portfolio loans, researching and clearing all final documents.
• Maintains reports based on funded loans, outstanding final documents, and loans sold on the secondary market requiring final certification.
• Timely completion of pools and delivery of loan files based on investor guidelines.
• Processes mail delivered in person and via electronic mail to clear post-closing exceptions.
• Communicates and monitors changes announced by investors in relation to secondary market final document and certifications.
• Updates and upgrades existing reports to enhance the performance and productivity upon request.
• Completes all compliance training related to the position.
• Understands all applicable laws and regulations that apply to the position and complies with the requirements.

Administrative Responsibilities:

• Coordinates the efficient operations of the department by maintaining confidential and general files, scheduling daily tasks and performing necessary clerical duties relevant to the assigned area.
• Completes assigned reports and/or projects in a timely and efficient manner by compiling information and preparing it in final format.
• Serves as back-up to the reception desk.
• Completes assigned compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
  

• One (1) to three (3) years of mortgage experience preferred.
• Strong analytical and problem-solving skills with keen attention to detail.
• Ability to work with spreadsheets e.g., Microsoft Excel.
• Ability to work under pressure to meet deadlines.
• Ability to communicate effectively both verbally and in writing.
• Ability to handle multiple tasks in a fast-paced environment.

EDUCATION
High School Diploma or GED required.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT
MS Office PC, fax, phone and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor???s legal duty to furnish information. 41 CFR 60-1.35(c)