Mental Health Administrator

Under general supervision, performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, electronic record management, scheduling and administrative support as necessary. Ensures that the patient visit is a well-coordinated and friendly experience.

Duties and Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs various duties for effective check-in and check-out of patients.
• Prepares schedules and encounter forms daily
• Processes patient charge and collects copays and deductibles.
• Performs various tasks related to day to day clinical processing
• Enters and/or retrieves data from established computer files.
• Schedules appointments for patients with other provider offices and/or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
• Processes requests for patient information according to policies and procedures, including record copy service and form tracking.
• Researches billing questions and problems for patients with centralized billing service.
• Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
• Complies with all HIPAA rules and regulations.
• Processes mail including scanning and tasking if applicable.

Qualifications

• Minimum Experience:
• 12 months
• Minimum Education:
• Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School); or an equivalence of 12 or more months of medical office experience
• Skills:
• Excellent interpersonal/communications skills
• Knowledge of mental health office operations to include reception, billing and insurance and general office skills
• Computer skills to include typing

Job Types: Part-time, Contract

Pay: $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Weekends

COVID-19 considerations:
We are sanitizing all surfaces regularly, do temperature checks, do COVID screening questions, wear protective masks, social distance, and have designated bathrooms for staff and patients.

Ability to Commute/Relocate:

• Rio Rancho, NM 87124 (Required)

Education:

• Bachelor's (Required)

Experience:

• Mental health/medical administrative duties: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Contract Renewal:

• Likely

Full Time Opportunity:

• Yes

Work Location:

• One location

Company's website:

• www.gdpsychservices.com

Work Remotely:

• Yes

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place