Medical Receptionist

Job Description:

Join Ingalls' Family Care Center in Tinley Park in this role as a Medical Receptionist.

Under the supervision of the Office Staff Manager, the Medical Receptionist performs general reception duties including the processing of incoming and outgoing patients, telephone message retrieval and routing, insurance verification and processing and general filing, The position will have a wide range of access to protected health information (“PHI”) and understands the importance of confidentiality regarding all patient information pursuant to HIPAA policies and procedures.

ESSENTIAL JOB FUNCTIONS:

Performs clerical duties as described.

• Schedules surgical procedures to be performed.
• Files and maintains medical records.
• Typing, form completion, photocopying, faxing, mail sorting.
• Receives incoming calls, routing same to appropriate party and takes messages according to office protocol or needs of customer.

Performs medical clerical functions as described.

• Codes procedures for billing purposes using CPT codes.

Receives and discharges patients.

• Registers patients on arrival at Center.
• Greets patients
• Verifies demographic and insurance information.
• Collects payments and issues receipts.
• Notifies clinical staff.

Performs quality assurance activities.

• Provides feedback to involved parties.
• Makes corrections and adjustments as needed.

Required Qualifications:

• High school diploma or equivalent
• CPR required
• Minimum of one-year current general office experience
• Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
• Excellent interpersonal skills and ability to work cooperatively in a team environment
• Familiarity with medical terminology
• Ability to balance multiple priorities and effectively handle challenging situations
• Excellent verbal communication skills
• Basic office skills including 35 wpm typing and 4500 key stokes an hour

Preferred Qualifications:

• Familiarity with database entry and applications (EPIC)

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days 8 hour shifts Monday-Friday NO WEEKEND/ NO HOLIDAYS
• Unit/Department: AMBULATORY SURGERY
• CBA Code: Non-Union

Must comply with Ingalls Memorial Hospital's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.Why Join Us:

For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!

UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities

UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.