Medical & Practice Assistants

Brigham and Women’s Hospital is looking for NON-CLINICAL and CLINICAL Workers to support different clinics within different departments. We have open roles in different locations including Boston (longwood, JP etc), Chestnut Hill, FXB, Westwood, Braintree, Weymouth, Pembroke. This is a unique opportunity to join a world-class academic medical center and the fight against COVID-19.

Non-clinical roles include:

• Check-In/Check-Out – Greet and check-in patients using EPIC (training provided); schedule appointments
• Patient flow – Direct the flow of patients through process
• Runners – Support the staff ensuring they have the supplies needed and help with general clinic needs.

Staff will be cross-trained to perform all roles.

Clinical Roles:

Job duties and responsibilities may vary by department

Clinical Duties and Responsibilities:

- Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.

- Promotes an inclusive environment supportive of patient and family centered care for a diverse community.

- Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice.

- In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered.

- Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely.

- Accurately obtains vital signs, elicits information about the patient’s basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record.

- Performs routine tests that may include but is not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care.

- Performs a variety of tasks, including those that may be facilitated by administrative staff, which have an effect on the overall operations of the unit. These include flow, stocking of rooms, scheduling tasks and all other duties as assigned.

- Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets.

- Other duties as assigned.

Basic Requirements:

• Strong computer Skills, Microsoft Office package, EPIC knowledge or ability to become proficient in EPIC
• Sensitivity and the ability to function in a stressful environment.
• Requires the ability to maintain confidentiality regarding patients, their medical histories, demographic information, etc.
• Requires the ability to strictly adhere to Customer Service Standards
• High school diploma or equivalent required

Working Conditions:

• Fast paced, often standing, and some moderate lifting. Must wear a face mask at all times.

Scheduling requirements:

Must be committed for a minimum of two shifts per week. Please let us know about any schedule limitation. We currently have openings for full-time, part-time and per-diem roles.

Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or based on disability.

Job Types: Full-time, Part-time, Temporary

Job Types: Full-time, Part-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends

Travel Between Offices:

• Never

Administrative Duties:

• Scheduling
• Insurance verification
• Answering phones

Company's website:

• https://www.brighamhealth.org/?cmp=brpbr&utmsource=google&utmmedium=cpc&utmcampaign=brand&utmcontent=bostondmabrandbrigham&gclsrc=aw.ds&&gclid=Cj0KCQiA0frBRDaARIsAABw4EtcyFL9xsxZT5MdQ3FHyVg4cYMs4hu-2dFVZNVW2IhrFAg2EpeXEaAuHsEALw_wcB

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place