Medical Office Administrative Assistant

  • Full-Time
  • Wilmington, NC
  • Wilmington Endocrinology
  • Posted 2 years ago – Accepting applications
Job Description

Medical Office Administrative Assistant - Wilmington Endocrinology

Wilmington Endocrinology is seeking an Administrative Assistant for our expanding medical office. This position is a combination of administrative and billing tasks. Ideal for candidate looking to grow in an administrative position in a medical office. Training is provided, previous exposure to medical office billing is desired, but not required.

Job description includes: Working in a team environment with other administrative staff to assist in processing faxes, scanning, and medical records requests. Answering incoming calls, confirming upcoming appointments and monitoring providers’ schedules. Office supply ordering. Insurance verification. Assisting with obtaining prior authorizations for outpatient diagnostic testing. Claims processing and follow up. Sending patient statements and collections processing. Other delegated tasks, projects, and office errands as needed.

Skills, Qualifications, and Experiences:

  • Customer service experience
  • Medical billing or coding experience a plus
  • Must have excellent verbal, written, and communication skills
  • Strong technical skills and capability to operate EMR system as well as other office programs such as Word, Excel, and Adobe.
  • Problem solving and conflict resolution skills
  • Ability to work well under pressure, proven adaptability, flexibility and willingness to handle a variety of tasks while maintaining a team work environment
  • Focus and eagerness to learn new skills and cross train to other departments
  • Positive outlook and friendly demeanor

Benefits include:

  • 3 weeks vacation/sick time
  • 401k after 12 months employment
  • $19 - $22/hr plus performance bonus
  • Health Insurance Benefit after 90 days
  • Short-Term Disability and Life Insurance

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Application Question(s):

  • We'd like to know more about you, include a cover letter below or attached to your application.

Education:

  • Bachelor's (Preferred)

Work Location: One location

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