Mauna Kea Beach Hotel Hau Tree Expeditor

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resorts. We invite you to our dynamic team of hospitality professionals.

We are confident that our salary and benefit package will be attractive, in addition to industry competitive salaries, ambassador recognition programs, training and career opportunities, we offer the following benefits: medical, drug, vision and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more.

At Mauna Kea Resorts, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees.

Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners.

By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Primary Responsibilities: Ensure that all orders are correctly prepared, completed in a timely manner, and delivered to the guests at their proper serving temperatures.Ensure that the level of service to the guests is proper and efficient and in compliance with the standards set by the resort.Must have complete working knowledge of the restaurant menus and standards of service.May be assigned additional duties, as circumstances require. May from time to time assume the duties of host/hostess, captain or waithelp.May deliver food orders to dining room for waithelp; serve guests, clear and reset tables.

Essential Duties:
1. Ensure all food orders area correctly prepared, completed in a timely manner and delivered to the guests at their proper serving temperatures.
2. Must have complete knowledge of restaurant menus and the standard of service.
3. Must be able to communicate clearly to kitchen and dining room staff regarding food orders.
4. Ensure that the level of service to the guests is proper and prompt according to standards.
5. May deliver food from the kitchen to the dining room to expedite service.
6. May assume the duties of host/hostess, captain or waithelp.
7. Consistently perform tasks as specified on sequence of service standards and SOPs.
8. Perform other related duties as assigned or required.

Other Duties:
1. Keep work area clean and tidy.
1. Relieve other positions in the dining room.
2. Assist in set-up and breakdown side duties
3. Recommend the resort’s restaurants and facilities to guests

Working Conditions:

• Works in the kitchen and restaurant.
• Kitchen noise and constant talking with restaurant and kitchen staff during service hours

Work Hours:

• Able to work shift and days determined by the restaurant manager
• Able to work led more that 40 hours per week when needed

Equipment Use:

• Proficient in the use of the resort’s POS system.
• Food warmer

Mental and Physical Demands:

• Able to prioritize and organize workload
• Able to manage stressful and challenging situations
• Able to stand, walk, bend and reach during most of shift.
• Able to carry trays weighing up to 25 lbs

Communication Demands:

• Able to communicate verbally to employees and managers

Minimum Qualification Requirements:

• Department of Health TB test clearance
• Read and write to perform job duties
• Must be able to multi task

We appreciate your interest in joining our O'hana. Due to the numerous inquiries we receive, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.