Manager, Right Of Entry Spectrum Enterprise

  • Full-Time
  • Charlotte, NC
  • Humanity
  • Posted 2 years ago – Accepting applications
Job Description

Company Description

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Company Name: Spectrum


Job Description
At a glance:
  • Are you a talented technical leader skilled at enlarging a company footprint in new and existing markets through Right of Entry (ROE) procedures?
  • Can you commit to a leadership position successfully negotiating ROEs using skillful consultative sales techniques?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Manager of Right of Entry (ROE), you are an influential technical professional serving as a critical link between building owners, property management officials and local market leadership teams. You are passionate about expanding the Spectrum Enterprise footprint by increasing the number of commercial and retail building entries and ROEs that reach tenants and Carrier end-users.

Using your technical expertise, you coordinate all efforts to ensure a smooth ROE and implementation process. You excel at coordinating efforts and resources to efficiently and effectively complete projects. You have developed the capability for identifying roadblocks and overcoming obstacles to meet company objectives. You thrive in an office environment and feel comfortable traveling minimally to ensure the completion of ROE projects. You report to the Vice President, Service Delivery for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide excellence and growth through active and consistent support for all efforts to enhance the client experience.
  • Liaison with building owners and property management officials to serve as a technology subject matter expert.
  • Drive the sales process by contacting and negotiating with appropriate building management decision makers nationwide for ROEs.
  • Coordinate the installation process utilizing exhibits and statements of work (SOWs) that are required to construct Spectrum Enterprise fiber and coaxial facilities in buildings.
  • Skillfully negotiate ROEs by conveying the benefits of improved technology infrastructures and its value proposition for buildings and their owners.
  • Develop mutually beneficial ROEs that negotiate terms, address all building requirements and follow strict contractual, technical, legal, business and market capital constraints.
  • Ensure ROE agreements by reviewing and red-lining property owner license agreements that may be presented and obtain all required Spectrum Enterprise Legal and Construction department approvals.
  • Improve the ROE acquisition process by recommending best practice recommendations and enhancing the standard ROEs form and preapproved provisions.
  • Enhance the current ROE acquisition method, policy and procedures by developing and improving the Spectrum Enterprise management approval for all required updates.
  • Achieve business goals by managing and leading a cross-functional team of ROE professionals with commercial real estate and technology backgrounds.
  • Increase installation efficiency through the cultivation and maintenance of relationships with third-party ROE contractors who may be retained for ROE acquisitions.
  • Support and communicate with the senior management and legal counsel of commercial properties, shopping center owners, real estate developers and property management firms throughout the installation of Spectrum Enterprise services in their buildings.
  • Fulfill all building access and return on investment (ROI) goals through collaboration with Engineering, Legal, Risk Management, Regulatory, Construction, Operations, IT and Accounting teams.
  • Serve as a brand ambassador and represent Spectrum Enterprise at economic development groups, professional and trade associations, industry conferences and policy development organizations.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Four or more years of experience in telecommunication building access.
  • Four or more years of experience in commercial real estate.
  • Four or more years of agreement negotiation experience.
  • Ten or more years of telecommunications and cable right of way and sales experience.
  • Familiar with the SOW concepts of use, joint-use, joint-build and “make-ready” of utility assets of building entrances, conduits and risers, rights of way, co-location and pole attachments.
  • Proven ability to manage client expectation and project objectives while demonstrating wise tactical and strategic business decisions and independent judgment.
  • Expert in conveying ROE processes to team members.
  • Knowledge of all ROE requirements of a service provider and building owners that enable access rights and that address construction, indemnification and insurance requirements, default and curing provisions, ROE term and termination rights, relocation and removal of equipment obligations and the many other ROE provisions typically encountered.
  • Complete understanding of the telecommunications industry, the competitive landscape, emerging technologies and economic, regulatory and public policy.
  • Advanced knowledge of network optimization techniques, building access, outside plant (OSP) and inside plant (ISP) of last mile, backhaul connectivity, infrastructures like dark fiber and conduits, including permitting, rights of way and pole attachments.
  • Deadline-driven with the ability to organize and maintain aggressive workflow schedules for ROE acquisition team within a fast-paced, ever-changing and highly regulated work environment.
  • Available to work nights, weekends and a variable schedule as well as travel to support Spectrum Enterprise business objectives.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Project and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.
Your education:
  • Bachelor’s degree in a related field or an equivalent combination of education, training and experience with an emphasis in real estate, legal, marketing or business (required).
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