Machine Learning Ops Engineer

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

Summary

At MasterControl we are building our next generation data platform that will leverage AI/ML techniques to help redefine how our customers bring lifesaving and lifechanging products to market. To enable this, we need your help building our Data AI/ML infrastructure.

The Machine Learning (ML) Ops Engineer is an important role in our team's transition towards a fully automated and easy to maintain Data Lake and AI/ML pipeline. This role delivers value by creating and maintaining the automated provisioning of all needed environments, infrastructure, connectivity and needed integrations, etc.

Responsibilities

• Implement MLOps tools, frameworks, and platforms to support ML development, deployment, and governance
• Create a repeatable and reusable ML workflow for model training, evaluation, deployment, and maintenance
• Develop CI/CD pipeline and automation for data ingestion and model deployment
• Collaborate with data scientists, data engineers and architects to define and implement technical architecture blueprint for AI/ML solutions
• Build and maintain tools and infrastructure for data processing for AI/ML development initiatives
• Develop and update technical documentation for senior leaders and colleagues to serve as a reference guide
• Engage with data engineers and data scientists in feature engineering efforts
• Diagnose and resolve ML workflow and production issues
• Mentoring the team in good AWS/Cloud/Networking/IAM/TerraForm practices
• Foster collaboration in a team and cross-team setting.
• Contribute to the culture of accountability, productivity, and fun found in our team
• Support the integration of new products and services, regulatory requirements, tools, technologies, and markets into existing operations.
• Ensure available technology is fully leveraged
• Other duties as assigned.

Requirements

• 3+ years in DevOps, Data Engineering and ML background with Cloud platforms
• 3+ years of experience with MLOps tools such as MLFlow and Kubeflow
• 3+ years of experience in Python scripting
• Bachelor's degree in computer science, engineering, statistics, ML, data science, or other field with a quantitative component is required; Master's degree preferred. Or related experience.
• ML Development Workflow
• Experience with observability systems (monitoring, tracing, logging) to instrument and manage large-scale global systems and 24x7 availability.
• Experience in operationalization of Data Science projects using at least one of the popular frameworks or platforms (e.g. Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning)
• CI/CD [Continuous Integration and Continuous Delivery] tools and experience required.
• Experience with feature flag and various deployment methodologies: Green/Blue, A/B, red/black.

Physical Demands and Working Conditions

• Operate a computer and work at a desk for extended periods of time
• Communicate effectively in writing, in person, over the telephone, and in e-mail

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.