LAN Administrator

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Job Description:

Are you passionate about preserving, enhancing and protecting Oregon’s environment? If so, please consider a career with the State of Oregon at the Department of Environmental Quality. At DEQ, employees have the opportunity to work with a dynamic and supportive team of mission-focused individuals tasked with maintaining, restoring, and enhancing the quality of Oregon’s air, land, and water. Here is a video about DEQ: https://youtu.be/iP3K7JoLe1k

DEQ has a full-time opportunity for a LAN Administrator (Information Systems Specialist 4) located in Portland, Oregon .

To accomplish its mission, DEQ operates from a single centralized headquarters locale and multiple regional office locations. This position is in DEQ's headquarters located in the Lloyd District in Portland, Oregon, and is part of the Central Services Division. This team of experts provides operational support to agency divisions and work teams by ensuring compliance with applicable laws, rules, and policies, and by providing effective customer service to all stakeholders.

What you will do!
As the LAN Administrator, you will provide technical support, training, problem resolution, and implementation coordination for the Headquarters Local Area Network (LAN) and stand-alone computer software and hardware. You will also play an intricate role in supporting information services, financial services, human resources, organizational development, records management, and health and safety.

What’s in it for you!

A competitive benefit package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members. Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). Paid sick leave, vacation leave, personal leave, and 10 paid holidays a year. And other exceptional benefits such as the Public Service Loan Forgiveness Program ( PSLF Program ).

This is a full-time, AFSCME represented position.

This recruitment may be used to fill future vacancies.

What are we looking for?

Required Minimum Qualifications:

Three (3) years of information systems experience;

OR

An Associate’s degree in Computer Science, Information Technology, or related field, OR completion of a two (2) years accredited vocational training program in information technology; AND one (1) year of information systems experience.

• Experience providing Tier 2 level support assistance to staff members in resolution of all hardware and software, and networking problems, relating to the use of computer systems, including standard desktops, laptops, and mobile devices.

• Experience troubleshooting and resolving email issues, network issues, and other electronic communication problems that are beyond the scope of users.

• Ability to work the Headquarters Service Desk as Tier 2 Level Support team member.

• Experience tracking user issues and requests, status, and resolutions in a service request system/database.

• Experience building and maintaining desktop computers, laptops, mobile devices, and equipment, including applying maintenance updates, installing software, and initiating and monitoring hard drive defragmentation and virus scanning.

• Experience deploying Windows desktop and server system solutions.

Working Conditions:

Normal office conditions. Some travel may be required. Must possess a valid driver’s license. Must be able to lift up to 75 pounds. Must be able to work evenings, weekends, and holidays in response to potential environmental emergency conditions.

HOW TO APPLY: (complete the application in full)

External Applicants: Click on the “Apply” button and submit your application. Click this link for the External Candidate job aid , and v iew this video for additional information.

Internal Applicants : C urrent State of Oregon employees, a pply through your employee Workday account. View this job aid for assistance.

Helpful Tips:

• Be sure to attach a resume and cover letter .

• Allow yourself plenty of time to complete and submit the application, resume, and cover letter.

• Workday will timeout after 20 minutes of inactivity.

• This posting closes at 11:59 PM on the close date listed.

• Be sure to check both your email and Workday account for updates regarding this recruitment.

• Workday performs best in Google Chrome.

Please Note: In addition to your related work experience and education, DEQ will use the desired attributes and minimum qualifications above, under the “ What are we looking for? ” section to determine whom to interview. Please make sure your attributes and minimum qualifications are clearly demonstrated in your application material.

Veterans Information:

DEQ provides veterans’ preference points to all eligible veterans. For more information, please go here: https://www.oregon.gov/jobs/Pages/Veterans.aspx . For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those at a later time.

Pay Equity:

As an employer, the State of Oregon complies with HB 2005, the Pay Equity Bill. We do not discriminate on the basis of protected class in the payment of wages, and we do not screen applicants on the basis of their current or past compensation. Please visit http://www.oregon.gov/das/hr/pages/equity.aspx for more information.

Work Authorization:

DEQ does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States.

Questions/Need Help?

If you have questions about the recruitment process or need assistance to participate in the application process, please contact Tracie Knight, Human Resource Analyst, at tracie.knight@deq.state.or.us or 503-229-5021.

Candidates from diverse backgrounds are encouraged to apply. The Oregon Department of Environmental Quality is an equal opportunity employer and does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.