IT Support Coordinator

ChesPenn Health Services is seeking a skilled, customer-service oriented IT Support Communicator to join our health care team.

Qualifications:

Education: Associate Degree in computer science or related field

Years of Experience: Two or more years in user computer support and systems maintenance

Knowledge, Skills and Abilities:

• Demonstrates strong interest in technology.
• Willing and able to learn new technologies.
• A+, Linux+ or Cisco Certified Network Associate accreditation advantageous
• Demonstrate proficiency in hardware installation and configuration.
• Demonstrates proficient in software installation
• Demonstrates strong customer service orientation and interpersonal skills
• Experience with Microsoft Office 365 and Windows 10.
• Experience with the Internet and web applications
• Task orientated, attentive to detail, and demonstrates thorough work habits.
• Excellent written and verbal communications.
• Ability to work independently and as a team member.
• A valid driver’s license is required.

Scope of Responsibilities:

• Install and configure hardware and software components to ensure usability.
• Maintain and troubleshoot hardware and software
• Evaluate, test, install, and upgrade software and hardware
• Provides support to users and serves as first point of contact for error reporting.
• Establishes and cultivates good relationships with all departments and colleagues.
• Conducts daily backup operations.
• Manages technical documentation.
• Travels to all sites as needed.

About ChesPenn Health Services:

ChesPenn is a network of 3 community health centers offering integrated primary medical, behavioral, and dental health services to underserved communities in Chester and Delaware Counties. Our mission is to provide comprehensive primary and preventive medical, dental and behavioral healthcare and social services to medically underserved families and individuals regardless of their ability to pay. We strive to meet the unique health needs of the communities we serve in linguistically and culturally competent ways.

What we offer:

ChesPenn offers a dynamic, collaborative work environment, competitive salaries, and a comprehensive benefits package including medical, dental, and vision care, a retirement program,
life insurance, and paid time off.

ChesPenn is an Equal Opportunity Employer
Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.