IT Project/Portfolio Manager (WMS1/ETS)

Description

IT Project/Portfolio ManagerHHS Coalition Governance Operations Coordinator (WMS1/ETS)71084640

Per Governor Inslee's Proclamation 21-14 state employees must be fully vaccinated no later than October 18, 2021. Your vaccine status will be verified at New Employee Orientation. Please note, medical or religious accommodation may be available, once an offer of employment is made.

The Health and Human Services Coalition Governance Operations Coordinator (IT Project/Portfolio Manager) is a lead technical expert and managerial professional supporting a cross-agency collaboration on IT projects and systems. The position consults with HHS Coalition organizations to support alignment with IT project portfolio governance processes and interagency collaboration on projects and workgroups.

About the Unit:
The Washington Health and Human Services Enterprise Coalition (HHS Coalition) is a multi-organization collaborative that provides strategic direction and federal funding guidance for information technology projects that have cross-organizational or enterprise impact. The members are the Department of Children, Youth, and Families (DCYF), Department of Health (DOH), Department of Social and Health Services (DSHS), Health Benefit Exchange (HBE), and Health Care Authority (HCA), with the Office of the Chief Information Officer (OCIO) and the Office of Financial Management (OFM) serving as ex-officio members. The HHS Coalition has established a governance model to carry out the work of the HHS Coalition. There are three governance committees and other supporting teams and structures that have shared responsibilities for HHS Coalition activities. Learn more about the HHS Coalition in our 2019 report to the Legislature. (Download PDF reader)

This position is within the HHS Coalition Enterprise Project Management Office (EPMO) team that supports the multi-organization collaborative. The EPMO is administratively located within HCA’s Division of Enterprise Technology Services (ETS) but works for the benefit of all organizations. The EPMO is focused on managing the collaborative operationalization of the HHS Coalition and supporting oversight of the HHS Coalition investments. The EPMO supports communication and continuity across the levels of governance for transparency and situational awareness.

About the position:
The HHS Coalition Governance Operations Coordinator provides operational direction to the IT portfolio governance process as well as subject matter expertise in project management, process mapping, process and outcome measurement, and coordination of independent verification and validation (IV&V) services across the five organizations.

This position consults on management of the HHS Coalition to coordinate the work of DCYF, DOH, DSHS, HBE, and HCA senior executives and management to operate an enterprise governance model in compliance with federal requirements.

Duties

Some of what you will do:
Facilitate continuous improvement and alignment support for governance project portfolio processes, including adoption support/organizational change management.

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  Manage the ongoing maintenance and continual improvement of HHS Coalition Standard Operating Procedures for Project Initiation & Portfolio Management documentation and associated templates/guidance/etc. in collaboration with cross-organizational executives and subject matter experts.
• Monitor and quality review monthly project portfolio dashboard and cross-organization coordination to address any issues or discrepancies.

Assist in managing the monthly operations of the HHS Coalition governance committees and workgroups.

• Coordinate monthly governance committee meetings and agendas, in collaboration with HHS Coalition members, committee chairs, and other team members.
• Coordinate and lead HHS Coalition interagency technical/system or data workgroups as needed.

Facilitate development and operations of performance measures for HHS Coalition outcomes.

• Facilitate identification of relevant measures for HHS Coalition outcomes, ranging from portfolio process outcomes to broader strategic vision outcomes, in consultation with cross-organizational executives and subject matter experts.

Development of written work products and deliverables related to the HHS Coalition (issue papers, stakeholder communications, legislative reports, etc.).

• Provide guidance to HHS Coalition partners in planning, development, and monitoring of collaborative documents that include initiatives with statewide impact.
• Develop alternative approaches, presents and collaborates with stakeholders to achieve organizational goals and metrics.

Qualifications

Required Qualifications:

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  A Bachelor’s degree in Policy, Business/Public Administration, Computer Science or closely related field AND three (3) years of progressively responsible experience as an information or systems architect or information technology project management professional working with large mission-critical systems. (Enterprise architecture or IT project management experience may substitute year for year, for the bachelor’s degree)
• Project management, process improvement, and/or organizational change management skills.
• Ability to communicate effectively across a broad spectrum of managerial, administrative, and professional staff, including the ability to write clearly and translate technical documentation to align with plain talk standards.
• Proficient in the use of MS SharePoint, Word, Excel, PowerPoint, Project and Outlook.
• Commitment to quality, diversity and public service values including a demonstrated commitment to providing superior customer service.

Desirable/Preferred Qualifications:

• Project Management Professional Certification is preferred.
• Working knowledge of Washington State government including DCYF, DOH, DSHS, HBE, and HCA organization, mission and goals.
• Knowledge of HCA and Washington State Office of the Chief Information Officer (OCIO) project management and governance principles, processes and authorizing environment.
• Knowledge of federal Centers for Medicare and Medicaid Services (CMS) rules, regulations and system and budgeting oversight requirements, as well as current federal trends in MMIS systems and information technology solutions.
• Strong collaborator with the ability to work across organizations, lead and influence teams and workgroups comprised of staff from multiple organizations. Experience with one or more Organizational Change Management (OCM) frameworks.

How to Apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position.
• Current resume.
• Three professional references, including a minimum of one past supervisor.

Supplemental Information

About HCA:
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

What we have to offer:

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  Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA’s Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• Infants in the workplace Infants at the Workplace Video
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement.
• And free parking!

Due to the COVID-19 pandemic, remote work is currently expected. When approved to return to the office, the incumbent will work with their supervisor to identify an appropriate work schedule and balance, including telework and reporting to the Olympia office for work activities.

Notes:
The Washington State Health Care Authority is an equal opportunity employer. We strive to create a working environment that provides equal access and opportunity to anyone who qualifies, regardless of sex, race, age, color, religion, mental or physical disability, national origin, sexual orientation, gender identity and expression and/or military status. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources Office at 360.725.7125 or email elise.drennen@hca.wa.gov

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.