IT Manager - Sacramento (Executive Office)

JOB ANNOUNCEMENT

(Please Post)

Manager of Information Technology – Executive Office

Position: Manager of Information Technology located in Sacramento, California

To Apply: Send résumé, cover letter, and 3 professional references to:

Amy Williams, Deputy Director

517 12th Street

Sacramento, CA 95814

awilliams@lsnc.net

Application

Deadline: Open until filled

Start Date: To be determined

Program Description:
Founded in 1956, Legal Services of Northern California (LSNC) provides high quality civil legal

assistance to people who are low income, elderly and disabled in 23 northern California counties.

LSNC has offices in Sacramento, Woodland, Vallejo, Ukiah, Redding, Auburn, Chico and Eureka.

RESPONSIBILITIES:
Under the direction of the Deputy Director, the Manager of Information and Technology is the

principal member of a three-person technology team with oversight responsibility for formulating

technology solutions for the organization.

DUTIES:
1. Evaluate, manage and maintain all information and network systems of the organization to

ensure that they are reliable, secure and available.

2. Oversee the maintenance of technical documentation for an accurate inventory of all

hardware and software items in all LSNC offices, including documentation related to their

installation, registrations, passwords, codes or other elements essential to their

configuration and operation.

3. Purchase or consult on purchase of computer systems, software applications, VoIP providers,

and peripherals. Review quotes for all major purchases for hardware and networks. Maintain

relationships with technology vendors.

4. With the assistance of the Deputy Director, annually develop an organization-wide

technology budget and plan, which includes identifying and costing out the hardware,

software and technology training needs of the organization in the short and long term. Plan

and consult on organization’s technical growth.

5. Install new computer systems, maintain installed systems, and troubleshoot end user

problems.

6. Provide secondary support to employees at the office or remote work site. Ensure that

requests for technical support are resolved promptly and courteously.

7. Consult with all offices and identify their needs pertaining to the areas of networking,

software, hardware and peripheral devices. Train staff in the areas of software utilization,

Internet utilization and hardware installation and/or coordinate outside training. Also, be

available for telephone support and online trouble ticket support for hardware and software

needs. Travel to LSNC offices as needed.

8. Other duties as assigned.

KNOWLEDGE:
Operating systems: Windows 10 and Vista, MS Word, MS Access, and MS Excel. Web-based

technologies: Google Applications, Salesforce CRM, VoIP, DocuSign, and VPN. Familiarity with

programming languages: PHP, CSS, HTML, JavaScript, APEX, jQuery, and C++. Troubleshooting,

installing, and configuring external peripheral devices including but not limited to printers,

modems, fax modems, and scanners. Troubleshooting, installing, and configuring computer

workstations. Troubleshooting and configuring electronic communications including email, fax, data

transfer devices and telephones.

SKILLS:
Strong data management and network security skills, including firewalls, anti-virus software, and

back-ups. Strong organizational and planning skills. Effective oral and written communication skills.

Ability to work under pressure. Ability to convey highly technical procedures and information in

simple and concrete terms. Ability to prioritize and work independently. Open to exploring

emerging technologies and ability to follow technical trends.

EXPERIENCE/EDUCATION:
Degree in Computer Science or equivalent. Three or more years of experience in network systems

management, user training and support.

SALARY RANGE: $6,440-10,356 per month, DOE

BENEFITS: Legal Services of Northern California offers an excellent fringe benefit plan.

LSNC PROVIDES A BILINGUAL BONUS FOR EMPLOYEES WHO ARE PROFICIENT IN SPEAKING A

SECOND LANGUAGE, OTHER THAN ENGLISH, COMMONLY SPOKEN BY CLIENTS WHENTHE SECOND

LANGUAGE IS USED ON THE JOB FOR WHICH THE PERSON IS EMPLOYED.

LSNC IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER AND

ENCOURAGES WOMEN, PEOPLE OF COLOR, PEOPLE WITH DISABILITIES, OLDER PEOPLE AND

LESBIAN, GAY, BISEXUAL, AND TRANSGENDER PEOPLE TO APPLY.

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Location: 517 - 12th Street

Sacramento,CA 95814, Sacramento, CA 95814

Job Type: Full-time

Pay: $6,440.00 - $10,356.00 per month