IT Lead, Quality Assurance

Location: Painted Post, NY, US, 14870 Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 49305

Location: Painted Post, NY or Charlotte, NC

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Responsibilities:

• Work directly with Project Management, Technical Leadership, Functional and Business resources to provide Project Quality and Testing Services.
• Focus on successful implementation of projects, meeting or exceeding the customers’ expectations. Types of projects include ERP applications, Cloud, SAAS/Packaged software, custom software, IT services/processes, and infrastructure.
• Oversee and maintain the IT Project Quality Testing Center of Excellence
• Facilitate the SDLC process and drive quality for assigned projects.
• Lead, organize and coordinate all testing efforts on assigned projects including any necessary meetings, testing strategy and defect management.
• Facilitate and provide guidance to project and business resources for test script development. • Responsible for reporting on quality and testing status for the duration of the project.
• Responsible for defect management and coordination by collaborating with the right teams to analyze defects to determine root cause and the appropriate path to resolution.
• Provide training, coaching, and consulting on the Corning SDLC quality process as a subject matter expert to the Project manager and project team members.
• Lead and facilitate quality inspections of key project documentation and artifacts.
• Facilitate performance testing discovery sessions for assigned projects to determine any performance testing requirements.
• Manage any impact of Project changes to testing schedule and process.

• Coordinate project activities across multiple groups, including vendor partners, functional teams, technical teams, business representatives and IT leadership
• Communicate project testing issues in a timely manner to Project Manager and Team supervisor and escalate through the appropriate channels if necessary.
• Work collaboratively with the Quality team, Business Analysts, Service Line Personnel and Project Services group to improve upon existing Testing and Quality Processes.
• Perform administrative support for Micro focus Quality Center 15.5 or newer
• Responsible for Training project personnel in use of Quality Center and testing/defect tracking process
• Responsible for training new Project Managers, Quality Analysts, Business Analysts and other IT roles on the SDLC process.
• Work as a member of the IT Project Quality Assurance team to continually improve process, drive cost reduction activities and build overall domain knowledge.

Required Skills:

• Must be flexible and able to adapt to changing environments and manage multiple project assignments simultaneously.
• Must have strong meeting facilitation skills.
• Strong analytical skills. Ability to analyze and identify project risks and make decisions based on risk analysis.
• Proven Leadership/ collaboration skills.
• Project management/technical leadership experience.
• Ability to influence at all levels of the organization
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Strong work ethic and positive attitude that fosters a collaborative work environment.
• Self-starter motivated, highly organized, detail-oriented team leader and team builder.
• Ability to adapt to and succeed in a fast paced, changing environment.
• Exhibits strong presentation and critical thinking skills.
• Ability to teach processes and procedures and mentor others.
• Effective conflict resolution skills

Desired Skills:

• Quality Management application experience - Micro Focus Quality Center knowledge and experience.
• Knowledge of Jira, Confluence and other associated Agile tools
• Knowledge and experience applying automated testing tools and processes.
• Resource management skills for project assignments and allocations
• Knowledge of business process mapping and documentation of business requirements, systems design, and technical standards.
• SAP Cloud Applications (Success Factors/S4 Hana) knowledge/experience.
• Knowledge of ServiceNow IT Service Management tool
• Automated testing experience
• Performance testing experience using Load Runner Cloud.
• Create and maintain performance test scripts using VuGen.
• Administrative ownership of performance test load generator servers

Education/Experience:

• BS in Computer Science or Equivalent with 3+ years PM or Technical Leadership experience desired
• Associates degree with 5+ PM or Technical Leadership experience

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