IT Assistant

JOB BRIEF
Manages a variety of general office activities by performing the following duties personally or through subordinate supervisors.

*
ROLE OBJECTIVE*
Provide and lead support to IT Team with a high level of professionalism and in a manner that reflects positively on the organization.

*
KEY RESPONSIBILITIES *include the following. Other duties may be assigned.

• Troubleshooting hardware and software issues.
• Installing and configuring hardware and software components to ensure usability.
• Managing Office 365 tenants.
• Installing and configuring and managing phones.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Monitor and test backup operations.
• Managing technical documentation.

QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES:

• BS in computer science or related field and/or significant equivalent experience.
• A strong working knowledge of computer systems, hardware, and software.
• Good problem-solving, analytical, and team-working skills.
• Experience in computer networks and systems maintenance.
• A+, Network Associate accreditation advantageous.
• Technically proficient with Microsoft Windows, Active Directory, Microsoft Office/365.
• Experience with VMware, Parallels, Veeam a plus
• Excellent written and verbal communication skills.
• Good interpersonal skills.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance

• 401 (k) & Employer Matching
• Company Paid Group Life Insurance
• Paid Time Off
• Paid Federal Holidays

Position is In-Office
COVID-19 Considerations:
Axiomtek prioritizes the health and safety of its employees and guests. We follow the guidance of our state & local health departments. Based on that guidance, we require face masks to be worn & conduct daily health screenings of employees.

Job Type: Full-time