Intern - Client Relations

  • Full-Time
  • Boston, NY
  • ZoomRx
  • Posted 2 years ago – Accepting applications
Job Description

Client Relations Intern

United States, Remote


About ZoomRx

ZoomRx is a rapidly-growing market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We work with drug commercialization teams at top pharma and biotech companies to understand their complex business needs and help them make informed decisions. ZoomRx consulting teams create strategic narratives for senior management teams of blockbuster drugs by designing and executing custom market research studies, conceiving new data analysis methods, and drawing insights from complex datasets. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more.


ZoomRx has developed cutting-edge product offerings that are not limited to:

  • HCP-Patient Conversations - ZoomRx collects conversations involving specific therapies and patient populations to answer questions like “How do doctors present treatment options?”, and “What are barriers to adoption?”

  • PERxCEPT - HCP-installed browser plug-in and AI-driven analytics to determine true digital share of voice, capture online behavior around key market events, and provide competitive intelligence

  • FERMA.AI - AI technology that enables unlimited analyses by keyword search and association mapping of medical industry conference content


At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for the:
  • pride in doing high-quality work

  • joy of tackling creative, intellectually challenging work

  • camaraderie of working with smart, grounded peers


What does a day look like as an Intern?
  • You will gain exposure to several market research projects at once in various therapeutic areas with top pharma and biotech brands.

  • You will work alongside the client relations team to define project scope.

  • You will collaborate with our community team on project logistics and ongoing physician recruitment efforts for market research studies.

  • You will work on internal initiatives related to developing our HCP-Patient conversations offering.

  • You will take an active part in listening to recorded HCP- Patient conversations, transcribing conversations, and tagging important concepts for qualitative analysis.

  • You will synthesize data, assist to develop sections of reports and presentations, under the direction of project lead.

  • You will assist in putting together recommendations for client discussions, and be part of communicating results to clients.


What do we look for in a successful Intern candidate?
Qualities of successful ZoomRx Associate Intern candidates include:
  • Candidates should be about to enter the final year of a graduate degree in any discipline with strong academic performance in analytic and quantitative coursework (business, analytics, marketing, life sciences, applied mathematics, statistics or relevant fields);

  • High motivation, good work ethic, maturity and personal initiative

  • Analytic critical thinking and problem solving skills

  • Strong oral and written communication skills

  • Strong attention to detail and a quality-focused attitude

  • Self-discipline for planning and organizing tasks

  • Advanced level of proficiency in MS Office tools - Excel, PowerPoint, Word

  • Preferred but not required:

  • Experience in quantitative or qualitative market research

What makes your internship at ZoomRx unique?

  • You will have wide-reaching creative control and the ability to help make impactful decisions. At ZoomRx, we favor collaboration over hierarchy.

  • You will gain experience in a wide range of topics within life sciences by expanding on existing knowledge bases and building new ones.

  • You will work with smart, grounded peers who are experts in their own right and thrive on the camaraderie of working in high-performance, intelligent, impactful teams.

  • You will join a vertically integrated organization - with our own business consulting team, cutting edge technology platform, and robust panels of health care professionals - empowered to provide our clients with highly tailored, fast, effective solutions that other consultancies cannot.

  • You will join the ZoomRx Career Network with opportunities for career development and growth.

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