Inside Sales

Desired Character Qualities: Decisiveness, Dependability, Flexibility, Orderliness, Punctuality, Patience, Thoroughness, Truthfulness
Job Summary: Responsible for managing customer orders and shipments, researching and resolving complaints and ensuring customer retention and satisfaction.
Essential Job Functions:

• Enters orders and responds to customer inquiries and concerns
• Assists customers by specifying valves and troubleshooting application issues
• Provides general product selection assistance to customers
• Promotes Kimray products
• Schedules, organizes, and tracks customer shipments
• Processes customer request for Material Return Request
• Updates restocking orders
• Enters inventory transactions
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member
• Participates in proactive teams to achieve departmental and company goals
• Provides leadership to others through example and sharing of knowledge/skill
• Performs other duties as assigned

Qualifications:

• Knowledge of Kimray products and general applications
• Familiar with a variety of field operations, concepts, practices, and procedures preferred
• Must have analytical, problem solving and critical thinking skills
• Ability to interpret a variety of instructions in written, oral or diagram form
• Must have proficient computer knowledge
• Capable of effectively presenting information to internal and external groups
• Must have valid driver’s license and clean MVR
• Must pass background check and drug screen

Core Competencies:

• Functional/Technical Skills– Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Organizing– Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Written Communications – Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Interpersonal Savvy – Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Composure – Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
• Patience – Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Supervisory Responsibilities: No
Education:

• High School Diploma or GED required

Work Environment:

• Office Environment

Physical Requirements:

• Repetitive use of hands
• Lifting, pushing and pulling up to 50 lbs.

POSTED ON:
08/13/2021
LOCATION:
Humble, TX
DEPARTMENT:
Kimray Sales & Service

Job Type: Full-time

Pay: $14.00 - $41.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• Humble, TX: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• sales: 3 years (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No

Work Location: Multiple Locations