Ink Acquisitions Retail Strategy Manager - VP - Card Services

The Marketing Strategy Lead will contribute to and lead the strategy for acquiring new Chase Ink customers within Retail channel which includes Consumer bank and Business Banking. Chase Ink products are designed for small business owners and are part of the small business suite of solutions within Chase for Business. This position sits within the Chase Branded Cards (CBC) organization, a key business within Chase's Consumer and Community Banking group.

Primary Responsibilities:

With a focus on scalability, the Marketing Strategy Lead will be a technology and data-driven leader responsible for banker capabilities to drive new customer acquisitions within the Retail acquisitions channel. This includes developing, planning, and executing initiatives to expand banker acquisition reach through channel and technological advancement. Working across Area Product Owners will be paramount in ensuring Business Card stays at parity with the latest capabilities driving retail acquisitions. They will drive acquisition initiatives from concept through implementation, including completion of planning briefs, analysis, creating stories and working with product teams through the launch of features. This person will work closely with the originations team during the coordinated releases (CR's), monthly release (MR's) and DocuSign releases building offers, list, testing and triaging issues. This person will also be responsible to help migrate the retail Marketing/Originations platform to the Digital target state.

Ideal candidates would possess the following:

• Ability to work in a fast-paced, dynamic, matrixed environment requiring flexibility and the ability to balance tactical deliverables with strategic thinking
• Be a results oriented self-starter effective at prioritizing and managing multiple initiatives concurrently, who is proactive with a positive attitude
• A good understanding of the agile framework
• Strong relationship management skills, working in collaboration with cross-functional teams
• Sense of confidence dealing with data, with the ability to draw meaningful insights
• Strong attention to detail and pride oneself on flawless execution
• Develop and bring new concepts to market to drive customer acquisitions in new and exciting ways

• Bachelor's degree required
• 7+ years of marketing experience with previous experience in acquisitions marketing, digital channels, and marketing strategy preferred.
• Innovative marketer with strong communication, analytical, and interpersonal skills
• Demonstrated leadership, influencing and creative problem-solving skills
• Experience with credit card risk, lending, or underwriting criteria
• Adept at developing effective marketing campaigns
• Marketing functional, technical, and operational knowledge important

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.

Equal Opportunity Employer/Disability/Veterans