Information Technology Project Manager

CAREER DESCRIPTION

Information Technology Project Manager(Administrative Manager I)
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective July 2, 2021 – 2.5% increase
Effective July 1, 2022 – 3.0% increase

Mandatory Employee Retirement Contributions will decrease on the following dates:

Effective July 3, 2021 – 1.2% decrease
Effective July 1, 2022 – 0.5% decrease

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

THIS RECRUITMENT IS OPEN TO THE PUBLIC.

This recruitment will remain open for a minimum of 5 business days and on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately.

This recruitment will establish an eligible list. This list can be used to fill current and future Information Technology Project Manager (AM I) positions. This recruitment may also be used to fill positions in similar and/or lower classifications.
JOHN WAYNE AIRPORTJohn Wayne Airport (JWA), owned and operated by the County of Orange California, is a medium-hub, commercial service airport. JWA is managed by an Airport Director and Assistant Director overseeing six (6) Divisions, including Business Development, Facilities Development, Finance Administration, Operations, Public Affairs, and Maintenance. JWA has an annual budget of approximately $200M and a staff of approximately 180. JWA is one of the top 50 busiest airports in the country in terms of both passenger enplanements and total operations.

John Wayne Airport operates as an enterprise fund self-supported through revenues it generates and receives no monies from the County General Fund. These revenues are utilized to operate the Airport, provide for the repayment of revenue bonds, fund facility capital improvements, and maintenance projects, and support aviation planning.

For more information click here John Wayne Airport
For more information click here County of Orange
AIRPORT INFORMATION SYSTEMS (OPERATIONS DIVISION)
The Information Systems group, also known as the Information Technology (IT) group, is comprised of the Infrastructure and Service Teams. The Infrastructure Team provides support for network infrastructure (i.e. voice and data) while the Service Team is responsible for the maintenance and operation of the Common Use Passenger Processing System (CUPPS) as well as providing all end-user support for JWA administrative staff and systems. The IT group provides consulting services to all Airport divisions using computer-based systems and recommends technologies enhancing and complementing current existing systems. Additionally, IT manages a variety of vendor contracts for services.
THE OPPORTUNITY
The Information Technology Project Manager acts as departmental manager/technical project leader in the area of business systems, operating systems, information system analysis, and network systems. Must possess extensive knowledge in a specialized field of information technology (IT). The incumbent will apply advanced methodologies, principles, and concepts to coordinate major projects, analyze new or existing system issues, evaluate and recommend new products and technologies, and identify and resolve complex problems. Must also utilize excellent written and oral communication skills to coordinate projects and activities among Airport stakeholders, County agency staff, County managers, and outside vendors/contractors. Does not typically have supervisory responsibilities but may be called upon to fill in for the IT Manager during their absence.

ESSENTIAL JOB FUNCTIONS OF THE POSITION

• Provide administrative, technical and process project management oversight for JWA IT projects.
• Provide strategic focus to implement a program model to address project management tasking and tracking to meet service levels for JWA IT projects.
• Provide leadership to establish and collaborate with JWA project teams and stakeholders to make decisions impacting hardware and software acquisitions.
• Develop and implement IT Policies and Procedures to support key business management objectives.
• Participate and present IT project descriptions, scope and objectives to executive management and the IT Governance Committee

DESIRED QUALIFICATIONS

• Minimum 5 years of progressively responsible IT projects administration and management in the context of complex moderate to large scale systems environment
• Minimum three years of experience in IT hardware, software, and related service procurement
• Minimum one year at a leadership level

A Bachelor's degree or higher in Information Technology, Computer Science, Business Administration, or a closely related field may be substituted for up to two (2) years of the required experience.CORE COMPETENCIES: The successful candidate will demonstrate job knowledge and related experience in the following core competencies:
LEADERSHIP

• Manages and evaluates the work of subordinate staff.
• Maintains excellent interpersonal relationships with management staff and external vendors.
• Manages client relations to ensure the development of service-objective expectations.
• Detects problem areas and recommend solutions.
• Interprets and applies administrative policies to Information Technology functions.
• Establishes effective working relationships with management, employees, employee representatives, and the public representing diverse cultures and backgrounds.

ORAL | WRITTEN COMMUNICATION SKILLS

• Communicates and coordinates effectively, both orally and in writing.
• Thinks and communicates in a strategic and proactive manner.
• Presents ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing
• Ensures timely, appropriate communication with stakeholders and resources to meet IT project deadlines
• Readily and routinely shares technical knowledge with others on project planning techniques.

PLANNING | PROBLEM SOLVING

• Integrates changes smoothly to respond to input from stakeholders including the airlines and other tenants that operate at John Wayne Airport
• Assigns work to project team members, establishes expectations, and monitors activities to ensure work is accomplished in a timely manner to facilitate project development
• Gathers, analyzes, and applies information skillfully to respond in creative ways to IT resource challenges
• Develops alternative solutions for consideration by the Airport management, the Airport Commission, and airline stakeholders
• Works effectively in group problem-solving situations with diverse Airport stakeholders
• Plans, organizes, and implements projects to meet established timeframes to ensure that IT systems are available as Airport demands grow
• Sets appropriate priorities and modifies as needed as input is received from Airport management and stakeholders

RESULTS ORIENTED

• Set challenging, measurable project goals aligned with airport business objectives
• Plan, organize and implement projects to meet established time frames and cost containments
• As opportunities arise, re-engineer business processes and improve organizational effectiveness by proposing and implementing initiatives to improve efficiency, streamline operations and meet current and future business needs
• Set appropriate priorities and modify as needed
• Accountable for personal performance and goal achievement and maintains sufficient content and knowledge to perform all aspects of the job effectively.

TECHNICAL EXPERTISE

• Information Technology Management.
• Project Management Methodology.
• System Security, user, file, and imaging management, presentation and reporting.
• Standard computer hardware, operating systems, and software capabilities.
• System Analysis Concepts and Principles.
• Proficiency in Microsoft Office software tools (Word, Excel, MS Project, Powerpoint)

MINIMUM QUALIFICATIONS | EDUCATION/EXPERIENCE

Please click here to view the minimum qualifications for Administrative Manager I.

LICENSE REQUIRED

The successful candidate must possess and maintain a valid California Driver's License, Class C or higher, by date of appointment. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment.

AIRPORT ACCESS REQUIREMENTS

The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).

AIRPORT ACCESS REQUIREMENTS
Employees must clear a background check, which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA) check, and Security Threat Assessment (STA) check. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. Airport Access Badge must be maintained and renewed every two (2) years.

PHYSICAL REQUIREMENTS
Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough
to communicate clearly and understandably in person to individuals and groups and over the
telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.

MENTAL REQUIREMENTS
Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy, and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

ENVIRONMENTAL CONDITIONS
Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors.
Occasional early morning, evening, holiday and/or weekend work may be required.

RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for highly desirable qualifications most needed to successfully perform the duties of this job. Only those applicants meeting the qualifications as listed in the job bulletin will be referred to the next step.

Application Appraisal Panel (AAP) (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list.

Structured Oral Interview (SOI) Oral Exam | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be placed on the eligible list.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies.
Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION:

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact James Ritchie at (949) 252-5177 or at jritchie@ocair.com.

EEO INFORMATION

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Administrative Management *
In addition to the County's standard suite of benefits - such as a variety of health plan options, sick and vacation time and paid holidays - we also offer an excellent array of benefits such as:

• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
  http://www.ocers.org/active-member-information.
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Health & Dependent Care Reimbursement Accounts
• Dental Insurance: County pays 100% of employee and dependent premiums
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Short & Long Term Disability insurance programs
• 457 Defined Contribution Program

• Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.