Information Systems Assistant - BCF - See Posting

Nature of Work

Department of Health and Human Resources (DHHR)/ Bureau for Children and Families (BCF)/ Region 1 Regional director/ Jackson/Clay/Roane Community Service District, Clay, Jackson and Roane Counties - Under general supervision, performs full-performance level technical work in assisting a Systems Administrator or Technical Specialist with maintaining office automation equipment and software. Assists with managing computer system; monitors and reads the system; respond to prompts, assists with training new users in equipment operations; coordinates scheduling of training classes. Installs computer equipment; moves and or replaces terminals, printer cables and other equipment. Maintains logs of equipment and software problems. Maintains inventory of hardware and software. Creates spreadsheets, electronic calendars and database files. Operates a personal computer terminal using standard commands to enter, access and update or manipulate data to produce reports. Knowledge of basic data processing procedures; basic hardware and software equipment. Knowledge of backup and recovery procedures. Ability to operate a personal computer. Ability to prepare comprehensive and accurate reports. Mandatory overtime is an essential function of this position. Performs related work as required.

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You may attach a resume and other documents; however, you should NEVER enter "See Resume" on the application. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION: Applicant MUST VERIFY POST-HIGH SCHOOL EDUCATION (DIPLOMAS, DEGREES, etc.), TRAINING, or LICENSURE EARNED pertaining to this position BY THE CLOSING DATE OF THE POSTING, if not previously verified. It may ONLY be in the form of a copy of an OFFICIAL transcript or diploma. If you are claiming Veteran's preference, please submit “MEMBER 4” form and/or your VA Letter. DOCUMENTATION WILL NOT BE ACCEPTED AFTER THE CLOSING DATE and you will not be considered for this vacancy. Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by FAX to 304-957-0396, or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305. This announcement is for one or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for 180 days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a Job Interest Card from the slide-out menu located at the top left of our Job Opportunities page.
As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training. Failing to cooperate with this process, providing false or incomplete information, and/or discovery of disqualifying information may result in denial of or dismissal from employment or denial of transfer irrespective of when discovered.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience in data processing, word processing, computer operations, data job coordination or advanced level office work which involved operating a personal computer.

Substitution: (1) Completion of a course in data processing or word processing from a business or vocational school may be substituted through an established formula for the required experience,
OR
(2) completion of a data processing program from a business or vocational school may substitute for the required experience,
OR
(3)successful completion of six semester hours of computer science from a regionally accredited college or university may substitute for the required experience,
OR
(4) enrollment in a vocational school's computer systems and operational support intern program may substitute for the required training and experience.
***DETAILS OF RELATED EXPERIENCE MUST BE SHOWN IN THE WORK EXPERIENCE SECTION OF YOUR ONLINE APPLICATION***