Implementation Specialist I

Description

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

The Implementation Specialist I esponsible for accurate and timely processing of new firm installations, benefit changes and maintenance.

Primary duties may include, but are not limited to:

• Responsible for the onboarding of new clients/ groups who acquire Anthem's Life and Disability Products.
• Conducts implementation calls to review products and determine group set up.Review of new group enrollment material for accuracy including outreach for clarification.
• Responds to incoming calls / e-mails and may initiate outgoing calls, providing customer service to brokers and employer groups by answering benefit questions, resolving issues and educating callers.
• Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions or concerns received by phone or mail.
• Strong attention to detail to accurately enter data and research and resolve questions.
• Posts new firms, rates and benefit changes to Enrollment & Billing. Processes new firm installations, benefit conversions, add products, terminations and mergers.

Qualifications

• Requires H.S diploma or GED
• A minimum of 2+ years previous membership and billing experience; knowledge of Standard/Non-Standard Benefits and Products; knowledge of enrollment & billing and underwriting guidelines; or any combination of education of experience which would provide an equivalent background.
• Strong attention to detail individual and the ability to work on multiple task at once highly preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.