Identity Management Analyst

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Identity Management Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Salary

The salary range for this classification is $6,249 to $12,100 per month.

Classification

Analyst/Programmer – Expert

Position Information

The California State University, Office of the Chancellor, is seeking an Identity Management Analyst to act as subject matter expert (SME), supporting the ongoing technical development and deployment of the systemwide Identity and Access Management (IAM) program. The primary responsibilities of this position are to design, develop, implement, and maintain applications, tools, and other resources required for CO and systemwide identity management, including the creation and implementation of data standards, management of person data, development of application and service integration code, and ongoing operational support of IAM infrastructure.

Responsibilities

Under the general direction of the Chief of Technical Operations Officer, the Identity Management Analyst will perform tasks and duties as follows:

This position is a system matter expert and is primarily responsible for providing application design and development support for the Chancellor's Office IAM program and providing operational support for Chancellor's Office and systemwide IAM infrastructure services.

Duties include:

• Install, develop, configure, and test applications and other tools according to IAM program needs.

• Provide training, develop the documentation, and transfer knowledge to ensure effective use of applications.

• Provide ongoing support for applications, including testing, patching, quality assurance, and upgrades.

• Plan and implement changes to applications, including report structures and format, and maintain and operate within an approved application delivery framework that uses change management and version control.

• Troubleshoot and resolve application problems.

• Setup and maintain development environments for application upgrades, testing, and implementation.

• Work closely and consult with the IAM and infrastructure teams to ensure project quality.

• Manage application security, including user authorization, access control, and implementation of other security measures.

• Document and diagram applications, including code, functionality, and interoperability with other systems and applications, and maintain application delivery and reliability.

• Adhere to ITS security policies and guidelines in the daily performance of application development and support activities.

• Provide 7x24 coverage for after-hours on-call support.

The position also supports the ongoing development and support of the Identity & Access Management (IAM) program strategy, including the introduction and integration of new technology and products, use of enterprise-wide directory and registry services, processes for provisioning and managing person data and identities, as well as the incorporation of authentication tools.

Duties include:

• Support the identification, development, and articulation of IAM strategy, goals, and objectives.

• Research and recommend industry best practices, products, services, and vendors.

• Assist the development of detailed technical requirements and solution deployment of software, hardware, and connectivity across the life cycle of projects.

• Design IAM architecture incorporating industry best practices for security and access management.

• Attend project-planning meetings and provide ongoing input into planning and executing the IAM program's work efforts and projects.

• Furthermore, the Analyst/Programmer is also responsible for keeping current in the relevant industry and fields of expertise, including changes in technology, trends, and best practices.

Qualifications

This position requires:

• A bachelor's degree in Computer Science or a related field, or an equivalent combination of experience and education.

• Seven to ten years of progressive application development and broad support experience, including at least three to five years of development and support of web-based application technology.

• Seven to ten years of demonstrated experience as an analyst in full-cycle implementation of application design and deployment from conception through post-production support, including three to five years of experience analyzing conceptual requirements, formulating design, and constructing requirements into deliverable solutions.

Communication & People Skills

• Solid written communication skills, necessary to deliver accurate technical documentation.

• Supports an environment that motivates others and builds team morale.

• Works effectively and cooperatively with staff to achieve goals and foster strong working relationships.

• Able to effectively communicate with users and stakeholders through effective presentation skills.

• Advanced oral communication and listening skills to work with others, problem-solve, and provide consultative support.

• Able to quickly gather and disseminate information.

Analytical Skills

• Able to quickly identify problems, troubleshoot, respond accordingly, and assist in resolution.

• Develops solutions that combine complex information and ideas in new, unprecedented ways to address all aspects of identified problems.

• Able to develop solutions that combine multifaceted information and ideas in new, unprecedented ways.

• Proactively identify and understand problems from a broad, interactive viewpoint and uses appropriate sources to research and address technical problems.

• Independently apply technical judgment to standard and non-standard applications and systems.

Project Management Skills

• Able to track and document information between multiple parties.

• Experience coordinating requirement gathering and development.

• Outstanding attention to detail and solid organizational skills.

• Able to schedule and prioritize multiple projects and assigned work to meet deadlines.

• Able to work independently without supervision.

Technical Skills

• Five years of current experience with LDAP directory technology such as Microsoft Active Directory and authentication protocols such as NTLM and Kerberos, and the development and implementation of custom authentication handlers.

• Five years of experience with federated identity management, single sign-on technology, and web-based access management systems such as Shibboleth or similar SAML2-based technology.

• Seven to ten years of experience with T-SQL, JavaScript, Microsoft .Net Framework, HTML, web development, XML/JSON, Web Services, CSS Maintenance, and C# programming.

• Seven to ten years of experience with Microsoft SQL Server, Oracle RDBMS, UNIX, Windows Technology.

• Five to eight years of experience in the development and support of web-based applications and systems integration.

• Significant experience with identity and credential provisioning systems, workflow development, and troubleshooting. Experience with developing and maintaining Microsoft SSIS and Dell Boomi packages preferred.

• Strong understanding of electronic and digital signatures, SSL, and Code Signing, and digital certificates.

• Strong understanding of container technology and native cloud "serverless" computing and experience developing and supporting technical automation are strongly preferred.

• In-depth knowledge with PowerShell and other Scripting-Type languages, and Java programming, preferred.

• Proficiency in Microsoft Word, Excel, Visio, and extensive experience with Visual Studio or an equivalent full-stack development environment.

Application Period

Priority consideration will be given to candidates who apply by December 1, 2021. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.