HRST Digital Enablement Learning And Development Manager
- Full-Time
- Jericho, NY
- Deloitte
- Posted 2 years ago – Accepting applications
Job Description
Role description
The HR Strategy and Transformation Digital Enablement team implements core, firmwide Talent applications leveraged to support key Talent strategies and processes.
Deloitte is on a Talent Transformation journey that includes implementing, enhancing, and sustaining technologies that are targeted at supporting our people's experience - changing how we learn, develop, and grow at Deloitte. We are seeking a highly motivated and seasoned talent technology professional that thrives in a cross-functional collaborative team and has an innovative mindset, comfortable in translating strategic initiatives into tangible technology implementations. This role will act as a liaison between the Talent stakeholders, technology teams, and technology vendors to incubate and drive projects and will have responsibility to provide project management and operational oversight of Learning & Development applications with a focus on providing exceptional customer experience, quality delivery, and operational efficiency.
Work you'll do
As the Digital Enablement Manager, you will:
The team
The HR Strategy and Transformation team is reimagining how Talent fuels our Deloitte businesses through innovative, customer-centric, digitally enabled talent services. We take a human-centered approach to creating unified, personalized, and intuitive experiences that use data and digital solutions to optimize the way that Talent works, the workforce, and the workplace. Our team - in partnership with our Talent stakeholders, IT partners, and technology vendors - supports the design, configuration, and implementation of technology solutions that will enhance the employee experience, optimize productivity, and create value for the Firm.
Qualifications
Required:
Preferred:
Apply to this Job
The HR Strategy and Transformation Digital Enablement team implements core, firmwide Talent applications leveraged to support key Talent strategies and processes.
Deloitte is on a Talent Transformation journey that includes implementing, enhancing, and sustaining technologies that are targeted at supporting our people's experience - changing how we learn, develop, and grow at Deloitte. We are seeking a highly motivated and seasoned talent technology professional that thrives in a cross-functional collaborative team and has an innovative mindset, comfortable in translating strategic initiatives into tangible technology implementations. This role will act as a liaison between the Talent stakeholders, technology teams, and technology vendors to incubate and drive projects and will have responsibility to provide project management and operational oversight of Learning & Development applications with a focus on providing exceptional customer experience, quality delivery, and operational efficiency.
Work you'll do
As the Digital Enablement Manager, you will:
- Lead the design and implementation of critical talent technologies
- Coordinate with the Talent process owners and subject matter advisors to ensure the appropriate Talent representation is included in preparation, design and testing workshops
- Manage the user acceptance testing process - including reviewing test materials, identifying and tracking tester resources and test completion status, reporting and reviewing testing results
- Support the Digital Enablement leadership team with support for key programs and projects
- Create business cases to demonstrate the return-on-investment related to digital solutions
- Collaborate with other subject matter experts to propose innovative digital solutions that shape the customer experience
- Design workshops and other planning sessions to ensure that system configurations, process designs, and testing plans meet the talent business owners' needs
- Coach, mentor, and provide development opportunities for team members
- Perform other role-related duties as needed
The team
The HR Strategy and Transformation team is reimagining how Talent fuels our Deloitte businesses through innovative, customer-centric, digitally enabled talent services. We take a human-centered approach to creating unified, personalized, and intuitive experiences that use data and digital solutions to optimize the way that Talent works, the workforce, and the workplace. Our team - in partnership with our Talent stakeholders, IT partners, and technology vendors - supports the design, configuration, and implementation of technology solutions that will enhance the employee experience, optimize productivity, and create value for the Firm.
Qualifications
Required:
- Bachelor's degree and 10+ years of relevant work experience
- Expertise leading talent technology implementations or enhancing enterprise digital talent solutions - from concept to deployment
- Problem solving skills and consultative approach with an ability to collaborate with team members on best practices
- Leadership experience in a dynamic, complex, client- and team-focused environment with minimal oversight and an agile mindset
- Proven stakeholder management and relationship-building skills
- Strong communication skills
- Proficient with Microsoft Office technology (e.g., PowerPoint, Excel, OneNote, Word, Teams)
- Limited immigration sponsorship may be available
Preferred:
- Prior experience related to Learning & Development functions, processes, or systems
- Background and experience with Talent systems and processes; or Human Capital; or Consulting experience; or IT/Field Operations project management experience
- Knowledge of the professional services industry
- Some level of certification from Project Management Institute (PMI)