Housing Specialist - Case Manager

CASES is a New York City agency working at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.

The Nathaniel Clinic is an Article 31 clinic regulated by Office of Mental Health and located in the heart of Central Harlem. The mental health clinic serves individuals aged 13 and above and adults with a specialization in those who are involved in the legal system. The Nathaniel Clinic is part of the Behavioral Health division which consists of a continuum of services for justice-involved individuals with serious mental illness, including outpatient clinic, health home care management (HHCM), assertive community treatment (ACT), and intensive mobile treatment (IMT).

Reports to: Rehabilitation Manager, CCBHC

Travel or Special Conditions/Requirements: travel within New York City required

• Provide housing support services to justice-involved individuals with serious mental illness, including assessing housing needs and preferences; educating about housing options; navigating housing-related benefits; completing housing applications (HRA 2010e); support with housing interviews; advocating for housing placements; support with skills necessary to maintain housing; and developing and sustaining relationships with housing providers
• Provide care management services in a person/family-centered, strengths-based, recovery-oriented, trauma-informed, and culturally sensitive manner
• Plan and coordinate care management needs, including referral and escort to medical, psychiatric, substance use, crisis intervention, legal, housing, education/employment, entitlements, social, and peer support services
• Maintain engagement with individuals who are often disengaged from care, have difficulty adhering to treatment recommendations, or have a history of homelessness or involvement in the criminal justice system
• Conduct screening and assessment of high-risk needs, such as substance use, psychiatric symptoms, harm to self/others, abuse/neglect, or domestic violence
• Conduct monitoring and follow-up services to promote continued engagement in referred rehabilitative and treatment services
• Responsible for coordinating respite services for clients that present needs
• Provide 24-hour crisis intervention on-call services on a rotating basis

• Bachelor’s Degree with a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services field
• At least 2 years of training and experience providing housing assessment and support services to individuals with serious mental illness, co-occurring mental health and substance use disorders, and/or involvement in the criminal justice system. Individuals with lived experience in these areas encouraged to apply.
• Candidate should have excellent interpersonal, communication, engagement, motivational interviewing, and advocacy skills.
• Bilingual Spanish-speaking preferred

Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.