Houseperson/Public Area Attendant

  • Full-Time
  • The Woodlands, TX
  • Aloft Shenandoah
  • Posted 2 years ago – Accepting applications
Job Description

Houseman

Hotel:

Job Category: Housekeeping & Laundry

Schedule: Varies Position Type: Non-Management/Hourly

Responsibilities and Duties:

  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Contact other departments directly for urgent repairs.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near

Housekeeper carts.

  • Clean, maintain and store cleaning equipment. Post caution signs.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for an extended period of time.
  • Perform other reasonable job duties as requested by Supervisors.

Job Type: Full-time

Pay: $11.00 - $13.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • The Woodlands, TX 77385: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Cleaning: 1 year (Preferred)
  • Cleaning & Grounds Maintenance: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: One location

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