Hotel Night Auditor - Part Time

About us

Hampton Inn and Suites Fishers is looking for a part time Night Auditor!

We are looking for an energetic applicant who is looking to join our team!

PRIMARY RESPONSIBILITIES

• Receives shift instructions and drawer from room receptionist and reviews Front Desk Log.
• Counts and verifies bills and coins in drawer.
• Generates current house status and pre-registration report.
• Checks in guests, establishes credit and assigns rooms according to standard operating procedures.
• Verifies guest history information, issues guest room key, and answers guest inquires.
• Answers switchboard, relaying calls and recording messages.
• Checks out guests, finalize folio, collects payment and obtains guest room key.
• Resolves customer complaints, recording specific complaint information.
• Performs all night audit functions and prepares night audit reports. For instance, updates credit card, advance deposit and tax exempt logs.
• Maintains and cleans immediate work area.
• Balances drawer at end of shift and obtains approval to clock out.
• Records significant shift information into Front Desk Log.
• Maintains compliance with company policies, practices, procedures, and safety standards.
• Inspects all conference rooms and common areas each day to ensure security standards are met.
• Reports in a proper uniform, which is cleaned and pressed.
• Performs wake-up calls at designated times.
• Ensures that no guests are exceeding the house limit. If so, he/she is to inform the General Manger.
• Washes, dries and folds laundry during shift according to the Laundry Attendant guidelines.
• Mops the lobby and cleans the windows as needed.
• Other duties as assigned.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Night shift
• Overtime

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location