Hotel Night Auditor

GENERAL DESCRIPTION

While acting in the capacity of a Front Desk Clerk, accurately balance all daily transactions, close the days work, and begin a new accounting day. This shift is 11pm to 7am)

ESSENTIAL ELEMENTS

Organize credit card slips by type and compare totals. Set all wake-up calls. Put all micros slips in order by check number and post into correct Opera PM account. Charge out all no-shows. Run audit to end day in Opera. Run audit reports and distribute to appropriate managers and departments. Verify allowances, enter them into a spreadsheet, and distribute spreadsheet to appropriate managers daily. Shutdown micros and reset the day. Prepare folios to be distributed to guest rooms. Perform the duties of a Front Desk Clerk as listed in the Front Desk Clerk job description.

SECONDARY ELEMENTS

Act as Manager on Duty and be able to perform all MOD procedures. Direct Security personnel on property. Build image of excellent service as first point of contact for vendors and guests. Perform other duties as required or directed.

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum level: High School diploma; some accounting knowledge or experience helpful, customer service experience requested

Office skills: Computer literate, ability to operate office equipment; good phone skills

Interpersonal and customer service skills: Ability to operate within a fast paced, ever changing environment while maintaining a positive and cheerful attitude. Able to bring all guest concerns to a positive conclusion.

Equipment used: Computer, printer, copy machine, fax machine, telephone, paging system

PHYSICAL REQUIREMENTS

Position requires eight hours of standing and walking. Extensive use of fingers and hands for typing, writing, answering phones, and other office related duties. Must be able to speak and hear to facilitate communications with guests, vendors, and other employees.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location