HOST/HOSTESS- NOODLES OF THE WORLD

The Host/Hoastess controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

• Acts as a role model to all team members and always presents oneself as a credit to Borgata and encourages others to do the same

• Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

• Practice teamwork and support fellow team members to create an energized, positive work atmosphere

• Complies with all departmental and Company policies

• Maintain a high level of personal integrity and moral conduct free of any questionable association

• Practice excellent grooming and uniform standards

• Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount.

• Willing to take continuing training and education classes offered at Borgata or outside institutions

• Follows all OSHA and safety guidelines set forth by the Borgata

• Knows and adheres to health and sanitation guidelines at all times

• Demonstrates a courteous, friendly, polite, congenial and efficient attitude

• Maintains a clean, safe, hazard-free work environment within area of responsibility

• Wears and utilizes all safety equipment necessary to perform job function

• Promotes positive public/employee relations at all times

• Performs all other related and compatible duties as assigned

• Answers phones according to established standards

• Booking of reservations utilizing the company reservation system
• Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.
• Report all situations to a manager or relief personnel in a timely manner

• Awareness of all activities in the dining room

• Knowledge of safety/guest liability procedures for guests and employees

• Station assignments covering large areas with long walking distances

• Use of radios with headsets and earpieces for communication may be utilized in designated outlets.

• Proper radio and telephone etiquette is mandatory.

Job Requirements

• Must have a minimum of six months experience as a host/hostess in a high volume and/or fine dining environment.

• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.