Host

Company Introduction:
International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.Overview:

Our restaurant is looking for a Host with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a Host who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a host in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our host are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good host should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

The rate of pay is negotiable.

Main Responsibilities of a Host:

• 
  Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Responsibilities of a Host:

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Cleaning and maintaining the appearance host area and waiting area
• Providing exceptional customer experience.