Home Care Coordinator

The LCHSA Home Care Coordinator is responsible for coordinating the care to elders and others who require assistance from a certified Home Health Aide or Personal Care Aide in the activities of daily living.

Responsibilities:
? Handles multiple and consistent incoming calls, using agency communication template and documenting promptly in HHAX Patient/Caregiver profile.
? Manage client/contract satisfaction with appropriate customer service, communication and follow up.
? Provide day to day coordination and scheduling of assigned patient census.
? Ensures caregivers understand and can fulfill Plan of Care and Attendance Verification requirements.
? Work cooperatively with Management to maintain compliance with State and Federal Regulation standards.
? Responsible for the coordination of daily Caregiver assignments and coverage for sick calls/no call/ no shows.

Requirements:

• High School diploma
• At least one year experience in an office environment and customer service
• High level of communication skills, written and verbal
• Intermediate skills using Microsoft Office (Excel and Word)
• Experience in home care preferred, but not required
• Available to work full time Monday-Friday 9am-5pm
• Spanish speaking required

Benefits:

• $20-$22 an hour depending on experience
• Full time schedule (40 hours/week)
• PTO (accrued per hour work)
• Paid lunch break
• Holiday premium pay
• Health insurance at discounted group rates

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
Fully vaccinated staff, office space that allows for enough distance between desks, office is properly cleaned every day including bathrooms, front desk, and areas of high traffic, walk-ins are required to wear a mask.

Experience:

• Home care: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location