Help Desk Technician (FT)

Pay: $19.98 Job Type: Full-Time Temporary Location: Downtown Houston Schedule: Monday - Friday, 7:30 am - 4:30 pm
Duties, Functions, and Responsibilities:

• Provide help desk support for the District Courts by telephone, remote control, and onsite support.
• The Help Desk Technician will install, maintain, and troubleshoot software and hardware.
• Support and maintain audio and video presentation equipment in courtrooms.
• Setup and maintain specialty laptops for a wide range of audio-video needs.
• Support virtual Courtroom environments (Zoom and live streaming)
• The Help Desk Technician will assist in creating and testing images for end users’ computers.
• Assist in setup and executing video conferences when necessary.
• Provide support to end-users on various software including Microsoft Office, Eclipse, and Microsoft Outlook.
• Work closely with the Judges and their court reporters to provide real-time testimony for high-profile court proceedings.
• The Help Desk Technician is responsible for technical inventory, including disposing of old inventory.
• Maintain procedural documentation for court operations related to technology
• Help the courts maintain updated website content as needed.
• Support users with telecommuting and remote systems access.
• Develop customized computer applications training curricula and train DCA and District Courts personnel.
• Provide offsite support at Conferences and meetings.
• Field a diverse array of support calls, including helping users resolve non-technology problems by serving as a liaison between users and service-providing departments.
• Rollout and migrate from aged to new hardware and software.

Your perks:

• Weekly pay
• Direct Deposit
• Medical, Dental and Vision Insurance offered

At Evins, people are our business. Whether you are looking for a full-time change, a short-term temporary position, or something in between, Evins can help you find your next great job.
Located in Houston, League City, Austin, and Round Rock. Visit www.evinsjobs.com for more information and to apply for any of our open jobs!

About EVINSPERSONNELCONSULTANTS.COM:

For 55 years, Evins has been serving the Central Texas market and keeping customers and candidates happy. We are a workforce solutions company dedicated to impeccable customer and candidate service. We offer ALL employees benefits, including health, dental, and vision insurance. Each year, we find over 5,000 people jobs and have served over 2,000 clients since our inception.