Healthcare Operations Associate

ABOUT OUR COMPANY

Vytalize Health is a leading provider of value-based care for Medicare patients. We power primary care practices through bold financial incentives and smart technology. We are on a mission to accelerate the world’s transition to value-based care by taking care of the doctors who take care of us.

Visit www.vytalizehealth.com for more information.

Job Requirements

• 3 years of customer-facing experience

• Candidate must reside in Mississippi

• Ability to travel to practices (post pandemic); ability to drive / driver's license required

• Previous experience working with ACO's, a plus

• Previous experience with revenue cycle management and CMS MIPS report, a plus

• Experience using Microsoft Excel, G-Suite, ZenDesk and Microsoft Office

• Problem-solving mentality with a bias for action

KEY RESPONSIBILITIES

• 
  Act as a liaison between Vytalize leadership and practices

• 
  Responsible for communicating new initiatives to practice staff
• 
  Responsible for training physicians and practice staff on ACO software
• 
  Must assist practices when technical issues arise with ACO software
• 
  Responsible for ensuring practices are completing actions related to the ACO
• 
  Be knowledgeable of ACO and CMS rules and regulations
• 
  Coordinating with physicians, office managers, and other office staff from time to time to participate in meetings

• 
  Meet with vendors to discuss utilization of practices and strategy for increasing and maintaining engagement

Desirable Skills

• 
  General knowledge of healthcare & interest in learning value-based care

• 
  Ability to communicate clearly and effectively (frequent explaining/training)
• 
  Tech-savvy is a must
• 
  Strong listening skills
• 
  Must be organized
• 
  Strong ability to multi-task
• 
  Analyze needs/requirements & pull through goals
• 
  Desire to be successful and exceed expectations
• 
  Understand patient confidentiality (HIPAA rules and regulations)
• 
  Reliable and on time
• 
  Very strong relationship building skills
• 
  Courteous & patient
• 
  Collaborate in a team environment

• 
  Comfortable working independently without close management

Job Type: Full-time- Role will be remote in nature; some travel to practices may be required.

Salary Range: $70,000 - $105,000