Guest Service Representative

Responsible for providing efficient and exceptional service to a wide variety of individuals on a daily basis; including, guests, potential guests, vendor partners and Holiday Inn Express and Suites team members.

Opera experience is a huge plus.

A key responsibility of this position is to create an experience which leave our guests feeling assured, settled in and optimistic about Holiday Inn Express.

Previous hotel or customer service experience is preferred but not required.

Excellent listening and telephone skills.

Must be self-motivated and able to work with little or no supervision.

Job Types: Full-time, Part-time

Pay: $9.50 - $11.00 per hour

COVID-19 considerations:
Employees sanitize guest and common areas on a regular basis

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Experience:

• Hotel Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place