Guest Room Attendant/Houseman/Laundry

• Enters and prepares the room for cleaning.


• Dusts the room and furniture.


• Replenishes guestroom and bath supplies.


• Cleans the bathroom.


• Cleans the closet.


• Vacuums and racks the carpet.


• Checks and secures the rooms.


• Replenish amenities according to the operational standards.


• Deliver and retrieve items on loan to guests e.g. iron and ironing boards


• Ensure security of guest rooms and privacy of guests


• Cleans guest bathroom/bedroom/floor corridor.


• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.


• Maintain positive guest relations at all times.


• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.


• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.


• Empty trash containers and ashtrays.


• Remove all dirty terry and replace with the clean par to the designated layout.


• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.


• Replace facial, toilet tissue and bathroom amenities in correct amount and location


• Remove dirty bed linen and make up bed with clean linen.


• Replace laundry bags and slips.


• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.


• Realign furniture to the floor plan.


• Responsible for replenishment of guest complimentary water.


• Responsible for the Hotel property in the work area.


• Attends to guest calls, guest requests /guest complaints in the area assigned to them.


• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.


• Responsible for following the standard operating procedures.


• Responsible for achieving and exceeding the guest satisfaction score.


• Update status of rooms cleaned on assignment sheet.


• Return and restock cart at end of shift.


• Available to work weekends are a must.

PREREQUISITES:

• Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Legal Documentation

• Dental insurance


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Vision insurance


• Signing bonus


• Tips

• Cleaning Experience: 1 year (Preferred)


• Hotel Experience: 1 year (Preferred)

Schedule:

• 8 hour shift


• Day shift


• Holidays


• Monday to Friday


• Weekend availability