Global Business Process, Operations And Tools Manager

A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud. Our Process Improvement and Management team helps identify opportunities and utilise lean methodologies that facilitate process improvement and efficient resource management. As part of our team, you’ll help evaluate existing systems within accounts receivable and payable, financial management and merchandise chargebacks to identify optimisation opportunities.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

The role will lead project management efforts and contribute to transformational projections, drive improvements and efficiencies across operations, and support ongoing collaboration and communication with key stakeholders, territories, and other teams including operations, finance, technology, and procurement. Role is also responsible for contributing directly in other aspects of the business, including but not limited to, finance, analytics and reporting, data management, and tool adoption.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrating extensive abilities and/or a proven record of success in:

• Demonstrating skills and experience in business analysis, mapping data flows, and both developing and documenting as-is and to-be processes;
• Effectively leading and managing projects;
• Initiating and executing process improvement initiatives;
• Utilizing acquired experience with accounting processes and systems, financial analysis, and operations;
• Thinking critically and solving problems;
• Effectively multi-tasking and prioritizing workload across multiple projects concurrently, with a broad set of stakeholders;
• Organizing and seeking input from multiple sources to drive, manage and deliver individual and project-based work independently;
• Employing a collaborative approach to seek input from multiple sources;
• Managing through influence and working across teams to drive consensus and action;
• Engaging impacted business owners and communicate with executives to drive alignment and decision making on processes and systems;
• Distilling issues and analyzing to identify opportunities and risks, and to develop and support recommendations;
• Clearly and concisely communicating (both written and verbal) findings, options, and recommendations, and risks;
• Building and maintaining relationships across many different functions and organization levels;
• Managing teams and resources across multiple projects;
• Working effectively in a virtual team environment and flexible to changing demands;
• Providing coaching and support to foster development of others;
• Understanding of accounting and finance cycles, technology licensing and trends, and procurement and contracting lifecycle; and,
• Demonstrating proficiency in Google and Microsoft productivity suites, data analytics and business intelligence tools, and project management tools.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.

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