General Manager Restaurant

  • Full-Time
  • Merrillville, IN
  • Wendy's (Barney Enterprises)
  • Posted 3 years ago – Accepting applications
Job Description

This job offering is with a multi-unit franchisee. The franchisee offers personal development opportunities for career growth in a people first culture. The General Manager will manage the daily operations and staff of a Wendy's restaurant, including the execution of all company policies, procedures, programs and systems. Ensures achievement of all restaurant objectives while following all company guidelines. Leads, interviews, selects, directs, trains and develops all Shift Managers, Assistant Restaurant Managers and Crew Members in the restaurant.

Key Responsibilities include but are not limited to:

  • Trains, monitors and reinforces food safety procedures to store management and crew employees. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate.
  • Maximizes store sales goals versus budget and prior year, including participation in marketing programs. Develops and implements appropriate plans to resolve unfavorable trends and enhance sales. Manages assigned store requirements for new product rollouts/procedures.
  • Manages food, labor and paper costs and other controllable expenses. Develops and implements appropriate plans to resolve unfavorable trends and enhance profits.
  • Ensures the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the monitoring of food product quality. Ensures total store Service Excellence, including Customer Courtesy, standards are met; implements corrective actions, as required.
  • Develops team members to maximize their contributions and future promotability. Executes proper training and development through established systems and practices.
  • Ensures People Excellence culture through the execution of the restaurants overall Human Resources programs. Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development, recognition and retention of store management and crew. Prepares and conducts quality, timely performance feedback and performance appraisals for store management. Provides quality, timely performance feedback and performance appraisals for team.
  • Ensures store compliance with Company operating policies and procedures. Works with District Manager to establish store priorities, and develops and executes store plans. Informally evaluates store performance, receives and incorporates feedback from store inspections, and implements action plans to improve store ratings. Conducts regular managers meetings to communicate and reinforce priorities.
  • Ensures protection of Wendy's brand and assets through store compliance with Company policies and procedures. Evaluates store performance at specified intervals using Company inspection form; coaches and retrains managers as required.
  • Performs other job-related duties as may be assigned or required.

Experience and/or Education

College degree and 3-4 years line operations experience in the restaurant industry; or equivalent combination of education and experience preferred.

Work Environment

In order to satisfactorily execute and meet the above responsibilities, the General Manager must perform managerial duties on site, in accordance with customary scheduling requirements for this position. The General Manager must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, local office, etc.

Job Type: Full-time

Job Type: Full-time

Pay: Up to $55,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Restaurant Experience: 2 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location:

  • One location

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place
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