Front Desk Clerk- Hotel GM

We are looking for a friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and via phone.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.

Job Type: Full-time

Pay: $9.00 - $13.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overtime
• Weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place