Front Desk Attendant

Key Responsibilities

· Perform front desk duties such as greeting and welcoming members, checking members and guests into fitness and tennis facilities, booking courts and lessons, answering the phone, tending to questions/complaints, selling pro shop merchandise and providing exceptional customer service.

· Ensure that the front desk, pro shop and reception area is kept clean and organized.

· Ensure water and towels are stocked around building and courts, empty trash at end of shift.

· Perform administrative duties such as updating and filing records, among others, as needed.

· Assist the racquets and fitness departments as needed.

· Knowledgeable of club rules and emergency and AED procedures, as well as know the procedure to follow in the event the alarm company needs

· Familiar with and able to enforce all club rules and policies.

Key Skills + Experience Required

· Excellent customer service skills and interpersonal abilities

· Ability to handle multiple tasks at once

· Proper grammar and speaking

· Fluid use of automated point-of-sale and other technologies

· Proficient in Microsoft Office

· Able to work nights and weekends if needed

Job Types: Full-time, Part-time

Pay: $8.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends

COVID-19 considerations:
All Club Members are required to wear masks in the gym, and on tennis courts. We wipe down frequently touched surfaces often, and enforce current CDC Guidelines.

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 10-19
• 20-29

Typical start time:

• 3PM

Typical end time:

• 9PM

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Autonomous/Independent -- enjoys working with little direction

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Company's website:

• https://www.sauconvalleycc.org/

Company's Facebook page:

• https://www.facebook.com/SauconValleyCC/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place