Front Desk Associate/Night Auditor
- Full-Time
- Winston-Salem, NC
- Courtyard Winston-Salem Hanes Mall
- Posted 3 years ago – Accepting applications
Job Description
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow-up
- Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them
- Report any accidents or injuries to senior management staff immediately
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Hours per week:
- 30-39
Typical start time:
- 11PM
Typical end time:
- 7AM
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place