Front Desk Associate/Night Auditor

  • Full-Time
  • Winston-Salem, NC
  • Courtyard Winston-Salem Hanes Mall
  • Posted 3 years ago – Accepting applications
Job Description
  • Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs
  • Make reservations or appointments for guests who want to avail themselves of local entertainment or services
  • Answer guest calls and record details of each conversation for future follow-up
  • Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
  • Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them
  • Report any accidents or injuries to senior management staff immediately

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift

Hours per week:

  • 30-39

Typical start time:

  • 11PM

Typical end time:

  • 7AM

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
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