Front Desk Agent-Hyatt Regency Cincinnati

Cincinnati Enquirer Top Workplaces 4 years in a row!The Hyatt Regency Cincinnati is located in the heart of the city! Just blocks from Paul Brown Stadium, Great American Ball Park, Cincinnati Convention Center, and to all downtown Cincinnati has to offer. Hyatt Regency Cincinnati has the largest hotel ballroom in the city at 14,219 square feet,491 guest rooms, a Farm-To-Table full-service restaurant, and a quick service Market.

What does working at Hyatt Regency Cincinnati mean to you? New experiences and fresh flavors at one of the best hotels & restaurants in downtown Cincinnati. Growth opportunities are bountiful, grow yourself and grow your career. Clientele are hungry for life and eager to savor new experiences, bring your Cincinnati charm and smile to Hyatt Regency Cincinnati today!
Position Info
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations. QUALIFICATIONS:

• Prior cash handling experience necessary
• Previous customer service experience necessary
• Computer skills required
• High School diploma or equivalent
• Ability to communicate effectively with the public and other Team Members
• Read, write and speak English fluently

About UsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. Benefits
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Free meals when working
• Hotel Discounts
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• Three Tiers of Medical Coverage / Vision / Dental Insurance
• 24/7 Healthcare Concierge & 24/7 Teledoc service
• Maternity Program / Cancer Program
• Free Maintenance Medications
• Company Paid Life Insurance, Short & Long Term Disability
• Critical Illness / Accident Insurance / Hospital Indemnity
• Home & Auto insurance / Legal Assistance / Pet Insurance
• Employee Assistance Program / Emergency Travel Assistance
• 401K Match / Tuition Reimbursement

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.