Flex Associate

Flex Team Associate

At Belk the Flex Team Associate is part of the Sales and Operations team that performs various duties to support the selling function of the store. The Flex Team Associate position is non-exempt, and schedules and times are flexible throughout the week. Schedule can include nights and weekends.

Essential Functions:

• Presents merchandise consistent with merchandising standards
• Ensures the timely floor setup, including pricing and signage for sales sets, promotional events and seasonal business activity (excluding shoes and cosmetics)
• Maintains floor and stock areas consistent with store standards
• Works as directed by the Operations Team Manager
• Performs the process of unloading and sorting merchandise cartons received on trailers.
• Moves new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.
• Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.
• Applies sensor tags per company standard.
• Properly merchandises new and replenished goods in accordance with plan-o-grams and store direction.
• Price Change and Sale Set function/ Merchandise Return process
• Performs the execution of all types of markdowns on the sales floor. Sets sales and national ad events.
• Performs the pulling and processing of transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise.
• Ensures the cleanliness of the sales floor and the receiving area following processing on truck days.
• Maintains a safe shopping and working environment other
• Exhibits a warm and friendly demeanor when helping customers
• Greets all customers and insures that their needs are met
• Adheres to Belk’s dress code policy
• Proactively greeting and engaging customers warmly and with a smile.
• Supporting the store to meet or exceed its customer service goals.
• Handling each customer transaction in a professional and friendly manner.
• Provide a warm greeting for customers entering store and provide each customer with info on signing, belk app, and where to take returns/purchases.

The FTA is expected to assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods.

Education / Experience Requirements:

Position Contribution Level :

Entry Level

Minimum Education & Experience:

• High school diploma or GED preferred

Preferred Education & Experience:

• High school diploma or GED preferred

Knowledge / Skills Requirements:

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment
• Ability to lift between 10 and 72 lbs. at floor level and/or team lift when necessary
• Ability to push / pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and pallet jacks
• Ability to stand for long periods of time
• Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
• Ability to work at a safe and steady pace

Continuous Learning & Innovation:

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• Using Mobile Devices to complete a sale (where applicable).
• Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
• Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
• Using the Belk website to look up merchandise and complete in-store orders for customers

Focusing on Results:

Knowledge / Skills Requirements:

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• Excellent communication skills.
• Ability to use and learn industry technology preferred.

Physical Requirements:

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• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts

Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

Job Type: Part-time

Pay: $9.00 - $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location:

• One location

Work Remotely:

• No