EUC Engineer
- Full-Time
- Irvine, CA
- Activision
- Posted 2 years ago – Accepting applications
Job Description
JOB DESCRIPTION
Team Name: Job Title: EUC EngineerRequisition ID: R014999Job Description: End User Computing EngineerJob PurposeThe End User Computing Engineer will be creating, implementing, and managing Mac and Windows endpoint environment, policies, and user applications. The role will be responsible for ensuring that our endpoints are current, healthy, and in compliance with Security. In addition, the Engineer will be working closely with Support Specialists as a critical issue point to provide technical support and training.We are looking for someone that designs and implements an epic end user experience through the services that we provide. Someone that will be successful is highly motivated in learning new technical skills, does not cut corners, and consistently collaborates well with their team members and our customers. Must possess strong knowledge of macOS, iOS, iPadOS, and tvOS MDM standard methodologies, including zero-touch provisioning, cloud identity management, process automation, and conditional access methods.ResponsibilitiesCentrally manage thousands of corporate Apple endpoints (Mac, iPhone, iPad, and AppleTV)Implements, operates, and maintains software distribution and endpoint management through Jamf ProLead projects to implement or enhance client endpoints and related systemsIdentify patterns and areas for improvement in assigned areas by applying scripting, automation, or application packaging and deployment methodologiesDeliver training around client endpoint solutions to teammates and other engineering and support teamsContinuously create, review and manage our internal documentation to ensure accuracy for our support teams and product handoffProvide insightful projections and recommendations for client performance, security and stabilityManage Windows endpoints using modern management tools such as Azure AD, IntuneConfigure and tune our Microsoft Endpoint Management platform (MECM/Intune)Monitor our on-prem infrastructure and SaaS health and prevent risks to our servicesDevelop effective documentation, tooling, and alerts to both identify and address reliability risksSupport our Windows and Mac endpoint management infrastructure during business hours and in an on-call rotationRequirements5 years’ experience in managing a Mac and Windows enterprise environment5 years’ experience with Windows and macOS desktop operating systems and related software5 years’ experience with Windows OS imaging, patching, and deployment using MECM5 years’ experience with Windows application packaging and deployment using MECM5 years’ experience managing thousands of endpoints from a centralized infrastructure with automation3 years’ experience with Intune3 years’ experience with Active Directory and GPO administration2 years’ experience with scripting for Windows (PowerShell, VB, etc)2 years’ experience with scripting for macOS (Bash, Zsh, etc)Working knowledge of Azure ADExperience with enterprise SSO (Okta, Ping, Azure AD Auth)Experience with Apple Business/School Manager workflows (Managed Apple IDs, Automated Device Enrollment, Managed App Distribution, etc)Solid understanding of computer security systems, applications, procedures, and techniquesUnderstanding of Mobile Device Management/Unified Endpoint ManagementBasic knowledge of database languages (MSSQL and MySQL)Must work well in a fast paced, collaborative team environmentPlusesWorking experience with fulfillment and organizational change workflows through ServiceNowApple Certified Support Professional or Mac Technician (ACSP or ACMT)Jamf 300 Certification or above (Formerly known as CCA)Bachelor's or Master’s Degree in Computer Science or related field, or equivalent experienceRelevant Microsoft Certifications (ex. MCSE: Enterprise Devices and Apps, MCSE: Mobility)Experience with VDI technologies, particularly VMWare HorizonExperience with PowerBIExperience with 802.1x based network authenticationExperience with managing a global Print solutionUnderstanding of ITIL frameworkLove for video games and other geeky stuffWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apply to this Job
Team Name: Job Title: EUC EngineerRequisition ID: R014999Job Description: End User Computing EngineerJob PurposeThe End User Computing Engineer will be creating, implementing, and managing Mac and Windows endpoint environment, policies, and user applications. The role will be responsible for ensuring that our endpoints are current, healthy, and in compliance with Security. In addition, the Engineer will be working closely with Support Specialists as a critical issue point to provide technical support and training.We are looking for someone that designs and implements an epic end user experience through the services that we provide. Someone that will be successful is highly motivated in learning new technical skills, does not cut corners, and consistently collaborates well with their team members and our customers. Must possess strong knowledge of macOS, iOS, iPadOS, and tvOS MDM standard methodologies, including zero-touch provisioning, cloud identity management, process automation, and conditional access methods.ResponsibilitiesCentrally manage thousands of corporate Apple endpoints (Mac, iPhone, iPad, and AppleTV)Implements, operates, and maintains software distribution and endpoint management through Jamf ProLead projects to implement or enhance client endpoints and related systemsIdentify patterns and areas for improvement in assigned areas by applying scripting, automation, or application packaging and deployment methodologiesDeliver training around client endpoint solutions to teammates and other engineering and support teamsContinuously create, review and manage our internal documentation to ensure accuracy for our support teams and product handoffProvide insightful projections and recommendations for client performance, security and stabilityManage Windows endpoints using modern management tools such as Azure AD, IntuneConfigure and tune our Microsoft Endpoint Management platform (MECM/Intune)Monitor our on-prem infrastructure and SaaS health and prevent risks to our servicesDevelop effective documentation, tooling, and alerts to both identify and address reliability risksSupport our Windows and Mac endpoint management infrastructure during business hours and in an on-call rotationRequirements5 years’ experience in managing a Mac and Windows enterprise environment5 years’ experience with Windows and macOS desktop operating systems and related software5 years’ experience with Windows OS imaging, patching, and deployment using MECM5 years’ experience with Windows application packaging and deployment using MECM5 years’ experience managing thousands of endpoints from a centralized infrastructure with automation3 years’ experience with Intune3 years’ experience with Active Directory and GPO administration2 years’ experience with scripting for Windows (PowerShell, VB, etc)2 years’ experience with scripting for macOS (Bash, Zsh, etc)Working knowledge of Azure ADExperience with enterprise SSO (Okta, Ping, Azure AD Auth)Experience with Apple Business/School Manager workflows (Managed Apple IDs, Automated Device Enrollment, Managed App Distribution, etc)Solid understanding of computer security systems, applications, procedures, and techniquesUnderstanding of Mobile Device Management/Unified Endpoint ManagementBasic knowledge of database languages (MSSQL and MySQL)Must work well in a fast paced, collaborative team environmentPlusesWorking experience with fulfillment and organizational change workflows through ServiceNowApple Certified Support Professional or Mac Technician (ACSP or ACMT)Jamf 300 Certification or above (Formerly known as CCA)Bachelor's or Master’s Degree in Computer Science or related field, or equivalent experienceRelevant Microsoft Certifications (ex. MCSE: Enterprise Devices and Apps, MCSE: Mobility)Experience with VDI technologies, particularly VMWare HorizonExperience with PowerBIExperience with 802.1x based network authenticationExperience with managing a global Print solutionUnderstanding of ITIL frameworkLove for video games and other geeky stuffWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.