ERP Analyst

Florida A&M University Office of Information Technology Services (ITS) is pleased to announce the acceptance of qualified applications for the ERP Analyst vacancy.

Responsibilities

Under general supervision of Associate Director, University Computer System, responsible for the documentation, problem solving, system testing, configuration accuracy, and training to support the mission of the department and the PeopleSoft Financials assigned modules; Monitors the automated and manual control functions and data integrity; Serves as PeopleSoft subject matter expert for assigned module; Ensures the modules operate efficiently, accurately, and according to regulations; Serves as the facilitator to interface the assigned modules with other Financials modules; Serves as Tier 2 Support for assigned modules; Manages and track open tickets/issues in assigned area insuring that issues are resolved in a successful and timely manner; Communicates and document resolutions; Works with business owners to ensure issues are resolved in an effective and timely manner; and develops user documentation which must be effective, clear, concise, and consistent.

Conducts testing of bundles, fixes, and customizations in the non-production database within time lines of the testing schedule; Assists business office with Quality Assurance Testing (QAT); Develops thorough and accurate test scripts for system upgrade testing; Responsible for configuration changes, using the change management process and testing to ensure changes do not negatively affect functionality; Reviews proposed modifications and offer alternative recommendations if viable; Resets userids and passwords in QAT after a refresh in preparation for training conducted by the Business Owner; Works in collaboration with Business Owner to complete any year end processing; Ensures that data quality is being met by use of Query and other tools; Communicates any identified - data issues to the Business Owner and any additional documentation to aid in the prevention of the issue reoccurring; and fosters a work environment, which supports the Information Technology Services department values and behaviors.

Minimum QualificationsBachelor's degree in appropriate area of specialization and two years of related experience; or master's degree in appropriate area of specialization. Recommended Competencies

Demonstrate effective verbal and written communications skills as evidence, in part, by relationship, management, process improvement (modeling, analysis and redesign) and technical writing (system documentation and training materials);
Ability to organize time effectively and efficiently;
Ability to prioritize work and take the initiative with limited supervision;
Ability to take ownership of issues;
Seek innovative ways to improve the process of delivering solutions;
Maintains an effective relationship with end users, team members, and department management;
Ability to create documentation, training material, and test scripts that meet the needs of Florida Agricultural and Mechanical University (FAMU);
Ability to provide regular status reports written, verbal, and statistical showing status of ongoing projects; and
Knowledge of PeopleSoft Financial modules.

Pay PlanThis is an Administrative and Professional (A&P) position. Conditions of EmploymentSuccessful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment. Only United States (U.S.) citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of employment. Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person’s period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. You may be required to provide documentation. How To ApplyApplicants are required to complete the online application with all applicable information. Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records law. Reasonable AccommodationIf you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS (800) 955-8771. Equal Opportunity/AccessFlorida A&M University is an Equal Opportunity Employer including minorities, women, Veterans' and individuals with disabilities.