Epic Reporting - (Sr) Report Writer - Telecommute OR Nashville, TN Location

The Optum Enterprise Epic Services analysts will support our new Nashville, TN office to establish and grow our emerging support service line. Analysts will serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and Epic application support in their assigned Epic module(s). OEES team members will help position Optum as a center of excellence for application management services.

Candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Clarity-based reporting, Reporting Workbench, Radar Dashboards and Extract Framework
• Receive and document formal requests from customer including specifications (layout, calculations, data source
• Evaluate requests for completeness and if needed works with customer to finalize request
• Recommend changes to established guidelines, standards and methodologies as appropriate
• Assist with Epic upgrades / updates by serving as a subject matter expert for the Epic Clarity data models, Reporting Workbench, Radar Dashboards and Extract Framework
• Implement reports/database software in an optimal manner to minimize the effect on production and development activities
• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues.
• Maintain data integrity and the ongoing quality control of delivered reports
• Prepare report management documentation to manage reports library, track project progress and reports problems in a timely fashion
• Provide documentation and training to transfer knowledge
• Adhere to organization standards for system configuration and change control
• Develop relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to meetings throughout the facility
• Collaborate with subject matter experts and leadership to analyze trends and provide solutions to areas of opportunity
• May create new reports, using third party report writing tools to display Clarity data
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years Epic system experience
• 3+years of experience designing, creating, testing and implementing complex reports using Crystal Reports and/or Business Objects Enterprise reporting tools
• Current Epic certification(s) with at least one Clarity Data Model certification
• Experience using SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries
• Reporting tool experience or certifications (Crystal, Business Objects, SQL, SSIS, Red Wagon, Oracle, Microsoft, SAS, Cognos)
• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint
• If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  

Preferred Qualifications:

• Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills
• Associate degree or higher
• Familiarity with Epic applications and database structure
• Proficient/Certified/Experienced writing custom reports for at least one Epic application; Willow, IP, Ambulatory, Resolute Professional Billing, Resolute Hospital Billing, Tapestry, ASAP or HIM
• Experience using Epic Reporting Workbench, Radar Dashboard, Extract Framework and Clarity
  

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

For more information on our Internal Job Posting Policy, click here .

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Epic Reporting, Report Writer, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, Nashville, TN, Tennessee