Employment Services Professional

POSITION: Employment Services Professional

DUTIES AND RESPONSIBILITIES: The Employment Services Professional (ESP) is responsible for providing employment services for individuals with varying disabilities in community-based employment. Employment services are delivered in accordance with person-centered planning approaches and adherence with Medicaid, HCBS Waiver, ACCESS-VR, and other funding regulations/requirements. This position’s specific duties and responsibilities include, but are not limited to, the subsequent items, and are characterized in the following five standards of performance, defined as below:

JOB KNOWLEDGE

• Provide employment services and supports designed to assist an individual to find and maintain a job in the community; soft skills training, assistance with application processes/interviewing, travel training, on-site job support and coaching, etc.
• Develop, implement and monitor individual employment action plans and collaborate with supervisor related to the same
• Deliver employment supports utilizing strength-based, person-centered approaches
• Provide ongoing employment services and supports to the individual and employer to include on-site job support and coaching, re-training, advocacy, career advancement and linkage to other relevant services
• Communicate with individuals served and vocational counselors in provision of services and coordinate planning meetings as appropriate
• Network with community businesses to identify new partnerships and cultivate existing partnerships to promote inclusive employment environments
• Act as a positive role model to individuals receiving services and maintain a professional presentation in all aspects of the position
• Any additional duties as assigned

TEAMWORK

• Encourage and maintain a positive, collaborative working relationship with all departments in the agency, staff, program participants, parents, and community partners/employers
• Communicate all health, safety, program concerns, sensitive situations and incidents to supervisor
• Attend and participate in all required and/or requested departmental or agency meetings

DOCUMENTATION

• Complete required documentation in conformance with State and Agency rules, regulations, policies and procedures and billing practices
• Perform documentation reviews to ensure records are maintained in conformance with State and Agency rules, regulations, policies, procedures and billing practices

COMPLIANCE & ACCOUNTABILITY

• Identify and report any untoward incidents
• Identify, report and/or correct all safety hazards that include physical site and/or work practices or concerns, assist with investigating all work-related accidents as requested
• Participate in any investigations as required
• Comply with all State and Federal regulations along with agency policies and practices

TRAINING & DEVELOPMENT

• Obtain and maintain required agency and other required training for this position
• Attend all required training, staff development programs, committees and meetings as required by the agency and/or State and Federal regulations

SPECIAL REQUIREMENTS:

• Possess strong interpersonal skills including effectively communicating ideas/directions, maintaining professionalism, and being receptive to guidance/direction from supervisor
• Experience interfacing with business community and comfortable in networking situations
• Excellent written and oral communication skills
• Effective time management and strong organizational skills
• Be computer literate with knowledge in agency operating systems and applicable software required for department needs
• Demonstrate sound judgment in normal work and emergency situations
• Able to work scheduled hours that may include overtime, weekend and/or holiday timeframes and maintain an acceptable work attendance as defined in the agency’s employee policy manual
• Must physically be able to perform required certifications and lift twenty-five (25) pounds
• Possess a valid driver’s license acceptable to the agency’s insurance carrier

QUALIFICATIONS:

Bachelor’s Degree in Vocational Rehabilitation or related Human Service field

-Or-

Associates Degree in Business; Liberal Arts or Human Services and two years applicable field experience

-Or-

A combination of education and experience that, in the opinion of the reviewing agency, exceeds the above standards of the program.

ACHIEVE is pleased to provide a competitive benefit package. All benefits are available to full-time employees hired to work 30 or more hours per week.

• Medical: Generous Employer Contribution
• Dental: choice of 2 plans – Generous Employer Contribution
• Vision: choice of 2 plans
• Group Term Life Insurance – 100% Company Paid
• Long Term Disability – 100% Company Paid
• Employee Assistance Program (EAP) – 100% Company Paid
• 401-K Retirement Plan
• Cellular Telephone Discounts
• Generous Paid Time Off (PTO)
• Paid Holidays – 11
• Paid Bereavement Leave
• Paid Jury Duty
• Several VOLUNTARY Plans available, such as Medical Bridge Plan, Critical Illness Protection, Accident Indemnity, Short Term Disability, Optional Term Life Insurance