District Sales Trainer
- Full-Time
- Memphis, TN
- Direct Auto Insurance
- Posted 3 years ago – Accepting applications
Job Description
Primary Purpose:
Responsible for working with the Sales leadership to ensure all Business Unit employees are trained to effectively and professionally present Direct products, provide outstanding customer service and help support the achievement of sales goals and objectives. District includes Middle TN and the Memphis area. The candidate must live in the area they will support.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Facilitate New Hire Training to introduce new sales employees to the business policies, procedures and products at Direct Learning to include: products, office operations, systems (WebFEP, AS/400, ImageRight, and SalesForce applications), underwriting rules, DOI regulations, and various company policies and procedures
Schedule and facilitate training to support on-going education for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills
Facilitate the learning process via workshops, virtual sessions, on-the-job training, conference calls, one-on-one coaching sessions, and written communications to ensure agents are competent in the areas of product knowledge, compliance, sales presentation, customer service, and communicating the value of Direct products
Maintain on-going education and training for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills
Provide on-going training on new policies and procedures
Manage the administrative components of the learning and development processes including developing and preparing various materials, session agendas, outlines, scheduling training sessions, administering tests and preparing performance summaries of trainees
Observe Agents' work product and provide documented feedback directly to individuals and their management team
Work closely with Regional Sales Training Manager and Regional Vice President to help support Regional initiatives
Work closely with District Sales Managers to identify learning and development needs of sales employees
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
2+ years of experience in field sales training
Property and Casualty license or ability to acquire within 90 days of hire
Life license or ability to acquire within 90 days of hire
Demonstrated sales ability
Must possess effective verbal and written communication skills
Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
Strong problem solving and decision making ability
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Proficient in the use of virtual training software
Ability to utilize Adobe Captivate or Adobe Presenter software in the development of learning material
Strong leadership, team building and customer relationship skills
Able to perform Virtual New Hire Training up to 60% of time
Requires significant travel throughout assigned territory (up to 50-60% overnight travel)
May require weekend/evening attendance at marketing events
Desired Skills:
Bachelor Degree
Experience in insurance industry
SalesForce experience
#LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Apply to this Job
Responsible for working with the Sales leadership to ensure all Business Unit employees are trained to effectively and professionally present Direct products, provide outstanding customer service and help support the achievement of sales goals and objectives. District includes Middle TN and the Memphis area. The candidate must live in the area they will support.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Facilitate New Hire Training to introduce new sales employees to the business policies, procedures and products at Direct Learning to include: products, office operations, systems (WebFEP, AS/400, ImageRight, and SalesForce applications), underwriting rules, DOI regulations, and various company policies and procedures
Schedule and facilitate training to support on-going education for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills
Facilitate the learning process via workshops, virtual sessions, on-the-job training, conference calls, one-on-one coaching sessions, and written communications to ensure agents are competent in the areas of product knowledge, compliance, sales presentation, customer service, and communicating the value of Direct products
Maintain on-going education and training for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills
Provide on-going training on new policies and procedures
Manage the administrative components of the learning and development processes including developing and preparing various materials, session agendas, outlines, scheduling training sessions, administering tests and preparing performance summaries of trainees
Observe Agents' work product and provide documented feedback directly to individuals and their management team
Work closely with Regional Sales Training Manager and Regional Vice President to help support Regional initiatives
Work closely with District Sales Managers to identify learning and development needs of sales employees
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
2+ years of experience in field sales training
Property and Casualty license or ability to acquire within 90 days of hire
Life license or ability to acquire within 90 days of hire
Demonstrated sales ability
Must possess effective verbal and written communication skills
Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
Strong problem solving and decision making ability
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Proficient in the use of virtual training software
Ability to utilize Adobe Captivate or Adobe Presenter software in the development of learning material
Strong leadership, team building and customer relationship skills
Able to perform Virtual New Hire Training up to 60% of time
Requires significant travel throughout assigned territory (up to 50-60% overnight travel)
May require weekend/evening attendance at marketing events
Desired Skills:
Bachelor Degree
Experience in insurance industry
SalesForce experience
#LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.