Director, Technical Program Management

Are you a technical program manager who wants to shape the cloud platform for Mastercard’s digital products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?
Over the next 12-18 months, we are breaking up our MDES Tokenization platform into re-usable micro-services and APIs while we continue to innovate and deliver results for our customers. All net new capabilities will be built on the cloud platform supporting multi-tenancy and multi-geography capabilities for the company. We are looking for seasoned technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model.

Responsibilities:
You get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.
Experiences

• Demonstrated ability to operate with independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms capabilities and underlying technologies.
• Demonstrated experience breaking down problems, organizing work, planning sprints, developing comprehensive delivery plans and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
• Demonstrated experience using data to plan work and drive efficiencies, including comprehensive capacity/demand modeling
• Experience working on programs to define and build cloud-native software products as a platform at scale
• Enjoys diving deep to understand of the platforms capabilities and underlying technologies.
• Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
• Can debate the delivery strategy with business teams, architects, engineers, and designers
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
• Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model
• BS in engineering, computer science or related discipline.
• Technical program delivery experience including time developing and testing software

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.