Director Of First Impressions

Director of First Impressions

This special person will support our agents, leadership, and clients as our Director of First Impressions. The Director of First Impressions will be responsible for supporting the dynamic leadership team. In addition, the DFI will provide support for nearly 200 Real Estate Agents. Training will be provided to you which you will then be expected to apply.

The ideal candidate will be a highly motivated, talented, upbeat, organized, and service-oriented person who has fantastic people skills. As the first source of contact upon entering the office, the DFI is responsible for providing a high-energy, positive environment.

Behavior Profile:

• Task-oriented, pays attention to details, systematic, likes structure
• Responsible, dependable and trustworthy
• Consistent, follows procedures and work well under pressure
• A positive attitude and deep commitment to relationship building, follow-up, and customer service
• Strong interpersonal skills and friendly demeanor
• Above average computer proficiency. Competence with computers, internet, email, social media, copiers, and multiple line phone system
• An ability to be a team player who enjoys working with and assisting others
• Strong organizational skills. A take-charge attitude, shows initiative, a reliable self-starter & independent worker
• Capacity to work in a fast-paced, unpredictable environment
• Motivation to be punctual, hardworking and dependable
• Strong training skills, effective listening skills
• Problem solver, able to handle multiple projects
• Ability to adapt, re-prioritize and shift focus throughout the day in a quickly changing environment
• Vision and motivation to move up to the next level in the office

Responsibilities include:

• Focus on our agents and help them to grow their businesses through the KW models, systems, tools, and training
• Greet visitors and new agents, offering coffee or water
• Keep our common areas neat, cleaned and welcoming
• Keep our Market Center stocked with all supplies
• Create and promote marketing flyers
• Responsible for pick-ups and deliveries and mail at the front desk
• Maintain fax, copier, and other office equipment
• Manage incoming phone calls
• Keep agent roster current
• Organize classes and events for the Market Center, including setting up sponsors and taking attendance
• Create monthly calendars for office classes and events
• Inform agents on upcoming classes in and out of the office
• Help with new agent onboarding
• Maintain training calendar and track agent training
• Manage conference room schedule
• Complete data entry for various projects
• Create various reports, agent announcements, and flyers
• Process commission checks
• Other tasks as assigned by the Team Leader or Market Center Administrator

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Paid Time Off

Schedule:

• Monday to Friday

COVID-19 considerations:
To keep our DFI as safe a possible, everyone must wear a mask upon entering the building, outside persons stay 6 feet of the front desk, and hand sanitizer provided.

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Administrative Experience: 1 year (Required)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment

Company's Facebook page:

• https://www.facebook.com/KellerWilliamsMetairie/?ref=bookmarks

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place