Director Of Clinical Operations

Job Description for Director of Clinic Operations

Reports To

Chief Administrative Officer

Job Summary

The Director of Clinic Operations provides administrative oversight and assistance to the Clinic Manager in the Development, organization, implementation and evaluation of clinic operations in accordance with accepted practice policies and procedures. This includes personnel oversight, providing on- going Quality Improvement monitors, ensuring current standards are met and ensuring that the skills and educational needs of the staff are met. The Director is responsible for the quality of patient care. The Director ensures that safe patient care is provided by qualified, competent, patient care staff to all patients who present to the clinics.

Duties

1. Provides Administrative oversight to the daily operations of the clinics

2. Ensures standards of patient care through QA monitors

3. Understands and works toward meeting current regulatory standards

4. Anticipates physician needs

5. Addresses problems involving personnel, medical staff, patient, families and the general public

6. Defines the overall purpose of the clinics in accordance with organizational goals and objectives

7. Plans orientation and in-service training for staff members

8. Plans and evaluates job descriptions annually

9. Responsible for on-going performance evaluation, guidance and development of personnel

10. Ensures smooth daily operations and steady progress towards established clinic goals

11. Responsible for cost effective programs

12. Identifies problems and communicates solutions to appropriate personnel

13. Keeps open communication with medical staff

14. Uncover and assist in efficiency growth with Electronic Health Record

15. Assist in achieving quality health reporting mandates and goals

16. Provides opportunities for growth and development of clinic staff

17. Holds staff meetings to provide opportunity for participative planning

18. Responsible for overseeing nurse and support staffing at all clinics

19. Provides direct patient care if needed

20. Performs other duties as assigned

Qualifications

1. At least five (5) years working in healthcare field, physician clinic setting preferred

2. At least two (2) years in a supervisory/management role

3. Graduate of accredited School of Nursing

4. Previous charge nurse/management experience preferred

5. Current ACLS preferred

6. Current BLS

7. Knowledge of NextGen EHR preferred

8. Exhibit progressive professional development

9. Demonstrates flexibility and reliability

10. Ability to prioritize and problem solve

11. Ability to maintain sensitivity and objectivity to chronic medical and social problems

12. Ability to relate well to patients, families, co-workers, and physicians

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• clinical: 5 years (Required)
• supervisory and/or management: 2 years (Required)

License/Certification:

• RN (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location